Junior Support Consultant - Technical

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Employer: Finastra
Domain:
  • IT Software
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 01.10.2016
    Short company description

    Formed in 2017 by the combination of Misys and D+H, we provide the broadest portfolio of financial services software in the world today—spanning retail banking, transaction banking, lending, capital markets and treasury.

    Requirements

    Bachelor in Cybernetics/Business IT (ASE)
    Unix knowledge and light knowledge of SQL
    Capital Markets knowledge is a plus
    Excellent written and communication skills
    Strong analytical abilities
    Good command of English

    Responsibilities

    As a member of the FusionCapital Kondor Bucharest team your responsibilities will include but are not limited to:

    Respond to user requests
    Ensure that the client is able to utilize the product properly as per their needs
    Update clients on the on the progress towards issue resolution
    Track issues sent to other departments and ensure a resolution to the client’s satisfaction is attained
    Complete monthly, quarterly and ad-hoc reports
    Pass feedback to other departments

    Other info

    What we offer you?

    Great package of trainings at the beginning of your job
    Attractive salary with social package
    Full time job in our office located in Bucharest
    International career oportunities