IT Compliance Specialist
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Connections Consult is not "just another IT company". You probably do not believe it, so you could give it a try to see it by yourself. It is an IT Romanian - based company, in which you will find what you like in corporate and what you like in emerging private companies, i.e. both business conduct, and seriousness, but also flexibility and openness as you probably can hardly find in a lot of other companies.Cerinte
• Flexera Tool admin and support
• Microsoft true up
• Knowledge on Oracle and SAP licenses
• SAM contract reviews for products
• SAM internal compliance audits
• SAM external audits
• SAM oversight of license pools
• SAM for acquisitions and divestitures
• On-demand licensing questions
• English - advanced
The primary responsibility of this role is to provide the analytical and project management support required to implement and maintain processes and tools to manage IT supplier relationships, manage asset compliance, and to develop and maintain an exception level of customer service to global end user community.
Develop and refine processes that achieve software asset compliance and supplier.
Develop and refine customer support processes that achieve service level targets against established customer satisfaction KPI's.
Deliver project management leadership on projects that address identified gaps in asset management and compliance.
Supplier management and customer service processes. Monitor, track and report on critical asset compliance, supplier management and customer satisfaction metrics. Perform internal software license audits, support external software audits and lead the remediation of issues.