Field Collection Supervisor

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Angajator: Top Factoring
Domeniu:
  • Banci
  • Customer support - Client service
  • Management - Consultanta
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 05.06.2016
    Scurta descriere a companiei

    Top Factoring is a member of Intrum Justitia Group, one of the world leaders of credit management services. On June 27th 2017 Intrum Justitia and Lindorff combined to form the industry leading provider of credit management services. Lindorff was founded in 1898 and offers services within debt collection and debt purchase as well as payment and invoicing services. Intrum Justitia was founded in 1923 and offers comprehensive services, including purchase of receivables, designed to measurably improve clients’ cash flows and long-term profitability. The combination of Intrum Justitia and Lindorff has local presence in 23 markets across Europe and a team of around 8,000 employees that are committed to promote a sound economy. The combined company had pro-forma revenues of 1352 MEUR for the twelve months ending March 2017 and is headquartered in Stockholm, Sweden. Intrum Justitia AB is listed on Nasdaq Stockholm. For further information, please visit www.intrum.com or www.lindorff.com.

    Cerinte

    - Experienta minim 2 ani pe o pozitie de coordonare
    - Experienta in departament field collection reprezinta avantaj
    - Absolvent de studii superioare
    - Foarte bune abilitati de planificare, organizare si coordonare a unei echipe
    - Bune abilitati de comunicare, relationare si negociere
    - Cunoasterea pachetului Microsoft Office
    - Posesor permis de conducere categoria B
    - Disponibilitate pentru deplasari – peste 80% din timpul de lucru

    Responsabilitati

    - Coordonarea si supervizarea echipei de agenti colectare debite pe teren aflata in subordine
    - Instruirea, ghidarea si oferirea de suport tuturor subordonatilor din echipa sa
    - Evaluarea performantei membrilor echipei subordonate, motivarea si dezvoltarea constanta a acestora
    - Respectarea strategiilor de colectare pentru a se asigura atingerea target-ului
    - Generarea de noi metode si proceduri in vederea imbunatatirii constante a procesului de colectare
    - Monitorizarea rezultatelor si gestionarea echipei in functie de rezultate
    - Participare activa la dezvoltarea retelei nationale a agentilor
    - Sustinerea si optimizarea procesul de colectare prin deplasari la domiciliile debitorilor
    - Realizeaza rapoarte zilnice/ saptamanale/ lunare cu privire la activitatea de colectare prestata