Client Support - travel industry with german/french/dutch

Professional represents for over 25 years, the most performing Romanian approach of complete human resources services on the market.

We define our approach and evolution through key-words like professionalism, dedication, promptitude, flexibility and ethics. We take pride of a reputation that obliges and challenges us to discover and develop new methods, designed to respond to our clients need.

- Excellent command of spoken and written German or French or Dutch
- Good command of English
- Excellent customer servicing skills ( Call Center background will be seen as an added advantage)
- Very good business writing skills
- Graduate of Letters, Communication & Public Relations, Economics, Geography or Tourism (would be preferred, not exclusive!)
- Attention to detail
- Team worker

- Making travel reservations for Rail, Car and Hotels via email, phone and chat
- Processing travel cancellations, refunds processing
- Using the internet and client database for research
- Self performance management
- Quality and customer satisfaction metrics