Helpdesk Travel Agent French speakers (part time)

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Angajator: Stefanini Romania
Domeniu:
  • Customer support - Client service
  • IT Software
  • Turism
  • Tip job: part-time
    Nivel job: Student/Absolvent
    Orase:
  • BUCURESTI
  • Actualizat la: 04.06.2016
    Scurta descriere a companiei

    We are a Brazilian company with over 30 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 39 countries, through our 88 offices located throughout the world and we enjoy working for over 500 active clients. While more than 300 of them are multinational corporations, we have managed to become the preferred partner of many small-to-midsize local and regional companies as well. Most of our clients come from industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector and utilities.
    We’ve been on the Romanian market for 12 years, and since then we have gathered a team of over 1400 colleagues in our offices in Bucharest, Sibiu and Targu Mures.
    Our “big enough, yet small enough” approach makes us open, flexible, responsive and agile, and these are the traits we look for in our people as well.
    We believe that happy employees equals happy costumers, so we put the smile at the core of our culture, our everyday challenges and our interactions with colleagues and clients. Our hobbies and passions spice up our working environment and keep us positive and productive.
    Stefanini has career opportunities locally and around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a "get it done" attitude, come over for coffee and a talk on your future career with us! We have the perfect terrace for it.
    Learn more about us on www.stefanini.com and join us on facebook.com/StefaniniIT

    Cerinte

    Your path to success requires:
    • French and English advanced knowledge.
    • Motivation for learning new information.
    • Ready to acquire new skills (communication skills, technical skills etc.).
    • A team player that shows adaptability, flexibility and perseverance in managing a good working relationship with clients and colleagues.
    • Willingness to help people in solving their technical issues.

    Responsabilitati

    Imagine a day at Stefanini - Take a look!
    As a Helpdesk Travel Agent you will have the opportunity to become an expert in the most used software applications in the travel industry Worldspan, Galileo, Apollo trough extensive training programs.

    Your daily interaction will be with travel agencies and airlines companies around the world.

    You will have to diagnose, troubleshoot and solve issues related to the applications they use trough incoming phone calls, web submitts and e-mails.

    Flight tickets, hotels, and rent-a-car, Europe, US, Canada, South America - all these will become your daily “tools”.

    You’ll be part of the Travelport Helpdesk Team - a global, broad-based business services provider that serves companies in every segment of the travel industry in approximately 170 countries.

    Alte informatii

    Working hours
    • Flexible scheduled, 24 x 7 shifts, 6 hours/day between 13:00 and 02:00, but also during weekends on a rotational basis, 5 days per week.