Junior Technical Writer

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Employer: Finastra
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Updated at: 30.04.2017
    Short company description

    Formed in 2017 by the combination of Misys and D+H, we provide the broadest portfolio of financial services software in the world today—spanning retail banking, transaction banking, lending, capital markets and treasury.



    0-2 years of technical writing or equivalent experience writing customer-facing software documentation
    Background (education or work experience) in programming, technical support and/or engineering
    Knowledge of authoring tools and style guides is a plus, but is not required

    Candidate Attributes:

    Excellent oral and written English communication skills (C1 level minimum)
    Strong editing skills
    Good time management and ability to follow deadlines
    Ability to describe a process, system and/or product in an organized professional document
    Enthusiastic about technology and quick to learn new tools and processes


    Responsibilities & Deliverables:

    You will need to learn the “how” of the software and the “why” of the financial needs it addresses. You will spend your time learning the financial concepts, doing individual research, interviewing subject matter experts and using the software yourself.
    You will work with developers, testers, business analysts and product managers to write and maintain system administration guides, developer guides and release notes.
    Where needed, you will proactively research product changes.
    You will create video tutorials.
    You will learn to use our authoring tools (RoboHelp, FrameMaker, Captivate) and our internal tools and processes.

    Other info

    Company Benefits:

    Full medical coverage, which employees are eligible from the first day of hire
    Life and disability insurance
    Partial dental coverage
    Optional Dependents coverage paid by employee
    Lunch vouchers
    Lifestyle benefits – special gym packages – World Class and 7 Card program
    25 days vacation after 3rd year celebration in Misys
    Competitive employee referral program