Junior Technical Writer
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Formed in 2017 by the combination of Misys and D+H, we provide the broadest portfolio of financial services software in the world today—spanning retail banking, transaction banking, lending, capital markets and treasury.Requirements
0-2 years of technical writing or equivalent experience writing customer-facing software documentation
Background (education or work experience) in programming, technical support and/or engineering
Knowledge of authoring tools and style guides is a plus, but is not required
Excellent oral and written English communication skills (C1 level minimum)
Strong editing skills
Good time management and ability to follow deadlines
Ability to describe a process, system and/or product in an organized professional document
Enthusiastic about technology and quick to learn new tools and processes
Responsibilities & Deliverables:
You will need to learn the “how” of the software and the “why” of the financial needs it addresses. You will spend your time learning the financial concepts, doing individual research, interviewing subject matter experts and using the software yourself.
You will work with developers, testers, business analysts and product managers to write and maintain system administration guides, developer guides and release notes.
Where needed, you will proactively research product changes.
You will create video tutorials.
You will learn to use our authoring tools (RoboHelp, FrameMaker, Captivate) and our internal tools and processes.
Full medical coverage, which employees are eligible from the first day of hire
Life and disability insurance
Partial dental coverage
Optional Dependents coverage paid by employee
Lifestyle benefits – special gym packages – World Class and 7 Card program
25 days vacation after 3rd year celebration in Misys
Competitive employee referral program