Junior Technical Writer
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Misys is at the forefront of the financial software industry, providing the broadest portfolio of banking, treasury, trading and risk solutions available on the market. With 2000 customers in 130 countries our team of domain experts and partners has an unparalleled ability to address industry requirements at both a global and local level.
Delivering the necessary value to our customers means that we need top talent and a broad range of capabilities across product development, product management, professional services, customer services, sales and our support functions. Misys provides a rewarding career for those who share the passion at putting customers at the heart of everything we do.
The multi-cultural and collaborative environment in which we operate provides a varied and stimulating career for staff at Misys, with new opportunities and challenges being part of our everyday life. Life at Misys moves fast and our employees are supported to adapt to change and be flexible. From as early as day one, you will be part of a highly focused team, working with individuals who are talented and passionate about delivering successful outcomes.
If this sounds like the place for you, why don't you join us?
0-2 years of technical writing or equivalent experience writing customer-facing software documentation
Background (education or work experience) in programming, technical support and/or engineering
Knowledge of authoring tools and style guides is a plus, but is not required
Excellent oral and written English communication skills (C1 level minimum)
Strong editing skills
Good time management and ability to follow deadlines
Ability to describe a process, system and/or product in an organized professional document
Enthusiastic about technology and quick to learn new tools and processes
Responsibilities & Deliverables:
You will need to learn the “how” of the software and the “why” of the financial needs it addresses. You will spend your time learning the financial concepts, doing individual research, interviewing subject matter experts and using the software yourself.
You will work with developers, testers, business analysts and product managers to write and maintain system administration guides, developer guides and release notes.
Where needed, you will proactively research product changes.
You will create video tutorials.
You will learn to use our authoring tools (RoboHelp, FrameMaker, Captivate) and our internal tools and processes.
Full medical coverage, which employees are eligible from the first day of hire
Life and disability insurance
Partial dental coverage
Optional Dependents coverage paid by employee
Lifestyle benefits – special gym packages – World Class and 7 Card program
25 days vacation after 3rd year celebration in Misys
Competitive employee referral program