Level 2 Technical Support Engineer
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Based in Bucharest
Honeywell is the leader in gas detection, fire systems, personal protective equipment, building controls, home comfort and security, and scanning and mobility. Our products and solutions give customers the ability to capture more and better data faster and across a wireless landscape, improve productivity, safety, and security, drive better decision making, and reduce costs. We are at work in 150 million homes, 10 million buildings, 5,000 industrial facilities, and hundreds of gas and electric utilities worldwide. People are our ultimate differentiator. Bring your passion to a fast paced and professional work atmosphere.
Are you curious about what this role implies?
• Support the knowledge-sharing mindset and apply the Knowledge Management Methodology (KCS) guidelines;
• Create, track and monitor CRM records for all incoming support requests. Keep CRM system updated with current information on the support case, related activities and resolution;
Then you should have:
We are offering: