Game Advisor with German Language

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Employer: UPA Solutions
Domain:
  • Others
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 30.03.2018
    Remote work: On-site
    Short company description

    UPA Solutions este o companie ce oferă o gamă largă de servicii printre care furnizarea de servicii de recrutare, selecție de personal și formare profesională. Compania aflată în continuă dezvoltare are în prezent un număr de peste 25 colaboratori în patru centre de contact, Bucureşti, Botoşani, Brăila şi Alba Iulia, urmând să deschidă în perioada următoare, noi puncte de lucru. Expertiza echipei din cadrul UPA Solutions în domeniul serviciilor de resurse umane permite companiei noastre să asigure servicii de calitate alături de garanția identificării candidaților potriviți dinamicii companiilor-client. Pentru mai multe informatii vizitati site-ul: www.upasolutions.ro

    Requirements

    - Advanced knowledge of German Language
    - Experience in troubleshooting for gameplay on PC, Mac, Xbox and PlayStation consoles
    - Basic experience using Microsoft Office suite(s)
    - Familiarity with social networking and latest ways to communicate (Facebook, Twitter, Youtube, etc)
    - An understanding of multiple racing, RPG, FPS games and gaming terminology; Broad user of multiple gaming platforms

    Responsibilities

    - Providing customers with top level service and experience
    - Individuals capable of communicating with our customers via verbal and written communication
    - Resolving all customer issues on the first contact, including future customer needs and issues
    - Communicating with customers of all gaming skill levels
    - In conjunction with Management, identifies and provides top issues as well as ideas for improvements that are related to providing customers with an exceptional level of service.

    Other info

    - Flexible schedule: eight hours per day
    - Fixed salary and meal tickets
    - Bonuses based on achievements
    - Paid training
    - Participation in various and dynamic projects within which you can enhance your knowledge and develop new skills
    - Continuous professional development by working effectively with a professional team

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