NAS Benefits SSC Analyst
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Do you want to be in the business of your success ?
Join ADP, we provide employer services to 600,000 clients in 78 different countries worldwide, we pay approximately 31 million people around the world each payday.
At ADP, we have a great story to tell, in a relaxed and friendly environment working on our growth with you, the best professionals .
The role is techno-functional in nature, requires strong analytical skills, an aptitude towards learning various ADP HCM products. Also it requires working in US Business Hours (8 AM to 5 PM EST).
Roles and Responsibilities
Prepare the functional specifications as per the requirements
Co-ordinate with clients and help the client in testing the requirements
Understand the requirements clearly and come up with an accurate effort estimate to complete the task.
Coordinate with the configuration analysts and/or developers to make them understand the requirements/IDD document
Multi-tasking (Ability to handle different clients in parallel)
Ability to meet aggressive and often demanding timelines
Prior experience/ exposure in call handling for requirements elicitation and specification writing.
Should be able learn quickly different ADP products This role requires individuals to work in US day shifts, however the individual needs to be flexible to work in a 24/7 environment when needed
Qualification and Experience
Bachelor’s Degree or Equivalent in Education & Experience preferred.
English C1 or above is a must (written and spoken)
Experience of working on any Industry standard or proprietary ETL tool
Should have worked on any HCM application.
Strong client facing and requirements gathering skills
Basic SQL knowledge is mandatory and should have an aptitude to learn more in SQL
Strong Analytical, Problem Solving skills
Strong experience on test case/plan preparation, ability to execute regression tests and full files testing against database.
Excellent verbal and written communication skills
Prior experience in working in a client facing role and should have worked with external/internal stake holders as a Business Analyst
Should be strong team player, required collaboration
Basic to intermediate project management skills