NAS Benefits SSC Analyst

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Employer: Automatic Data Processing (ADP) Romania
  • Customer Support - Client Service
  • Human Resources - Psychology
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Updated at: 06.12.2016
    Short company description

    Do you want to be in the business of your success ?
    Join ADP, we provide employer services to 600,000 clients in 78 different countries worldwide, we pay approximately 31 million people around the world each payday.
    At ADP, we have a great story to tell, in a relaxed and friendly environment working on our growth with you, the best professionals .


    The role is techno-functional in nature, requires strong analytical skills, an aptitude towards learning various ADP HCM products. Also it requires working in US Business Hours (8 AM to 5 PM EST).

    Roles and Responsibilities
     Prepare the functional specifications as per the requirements
     Co-ordinate with clients and help the client in testing the requirements
     Understand the requirements clearly and come up with an accurate effort estimate to complete the task.
     Coordinate with the configuration analysts and/or developers to make them understand the requirements/IDD document
     Multi-tasking (Ability to handle different clients in parallel)
     Ability to meet aggressive and often demanding timelines
     Prior experience/ exposure in call handling for requirements elicitation and specification writing.
     Should be able learn quickly different ADP products This role requires individuals to work in US day shifts, however the individual needs to be flexible to work in a 24/7 environment when needed


    Qualification and Experience
    Bachelor’s Degree or Equivalent in Education & Experience preferred.
     English C1 or above is a must (written and spoken)
     Experience of working on any Industry standard or proprietary ETL tool
    Essential Skills
     Should have worked on any HCM application.
     Strong client facing and requirements gathering skills
     Basic SQL knowledge is mandatory and should have an aptitude to learn more in SQL
     Basic programming skills (Preferably Java, JavaScript, XML) and ability to understand the code and/or configuration is preferable but not mandatory.
     Strong Analytical, Problem Solving skills
     Strong experience on test case/plan preparation, ability to execute regression tests and full files testing against database.
     Excellent verbal and written communication skills
     Prior experience in working in a client facing role and should have worked with external/internal stake holders as a Business Analyst
     Should be strong team player, required collaboration
     Basic to intermediate project management skills