Sales Support Adviser
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Employer: | Easyhost |
Domain: |
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Job type: | full-time |
Job level: | 0 - 1 years of experience |
Location: |
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Updated at: | 28.04.2017 |
Remote work: | On-site |
Easyhost is one of the pioneers of the hosting market in Romania, that was launched in 2006 as part of Hostway Corp.
With an international presence, we are one of the biggest players in enterprise hosting products: dedicated servers , cloud hosting, server management, guaranteed by our 5 datacenters in 3 different countries.
With offices in both Romania and the U.K., Easyhost presently aims to be the provider of technology that supports business growth sites in Romania and wants to always be close to our end-users.
Our culture was born from the common passion for technology and our dynamic approach of the projects, being developed by every member of our team following the open-source model.
What will you need:
1. Experience in customer support
2. Very good English skills (spoken and written)
3. A customer oriented attitude
4. To have a metrics oriented mindset
What will you do:
1. Take incoming requests from customers
2. Evaluate customer needs
3. Provide a customized solution
4. Gather information and provide reports regarding clients status
5. Recommend changes in products, service, and policy by evaluating results and competitive developments
6. Present, promote and sell products/services using solid arguments to existing and prospective customers
We offer:
Cool team;
Great autonomy, startup attitude;
Possibility to experiment new technologies and solutions.
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