Credit Control Specialist UK with English

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Employer: Mood Media
Domain:
  • Accounting - Finance
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 17.07.2019
    Remote work: On-site
    Short company description

    Remember the last time you danced in a supermarket or while shopping for clothes? We are the ones playing that music for you.

    Mood Media is the Global Leader in elevating Customer Experiences – combining Sight, Sound, Scent, Social Media and Mobile Solutions to create greater emotional connections between brands and consumers. Our clients include companies of all sizes and market sectors, from the world´s biggest brands to thousands of small businesses. Our solutions reach more than 150 million people every day at 500,00+ client locations in 106 countries.

    Requirements

    • Proficiency in English
    • Excellent communication skills, both verbal and written
    • 1-2 years experience in Credit & Collection
    • Ability to quickly learn new systems
    • Ability to explain financial issues to others in a simple yet direct manner
    • Excellent problem solving skills

    Responsibilities

    • Managing the assigned accounts accordingly to their predefined profile in the specific credit management software – OnGuard
    • Contacting customers by phone, email and letters to ensure debts are paid in timely and effective manner
    • Updating customer records and ensuring administrative records are up to date
    • Generating past due letters and monthly statements
    • Registering, investigating and monitoring resolutions of customers disputes on invoices
    • Applying credit control procedures to active account
    • Reporting on account aging to the Credit Control Supervisor

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