Support Specialist with French

We are a leading technology company who constantly empowers people to envision and reach their full potential.

People are the foundation of our company. This is why we encourage and support them in every initiative and step of their career, valuing talent, energy and commitment over immediate resources’ availability and empty numbers. The engine of our growth and performance is being powered by their
open-mindedness, fairness, and team spirit.

What sets us apart is our ability to take up new challenges and learn every day in our common effort to exceed our customers’ expectations and expand the frontiers of technology innovation.

We identify gifted, open-minded and committed specialists, willing to evolve both as professionals and as human beings and we put all our efforts in helping them perform at their best.

We welcome people:
• Eager to take on new challenges and learn new things;
• Who put their heart, mind, and soul into everything they do;
• Who enjoy sharing knowledge and have team spirit.

If you are ready to engineer your future, join our team now!

Fluency in spoken and written French and English
Very good problem solving skills
Very good analytical skills
Ability to perform under pressure Fast learner
Good communication skills"

Availability to work in shifts 24x7
Monitor servers performance and availability
Perform scheduled controls on servers and report the results
Act as SPOC for our customers
Performing server administration, management and configuration tasks according to existing procedures
Event Management (analyze alerts and logs)
Incident handling according to existing procedures
Register change requests for incidents/problems as requested by the customers
Provide technical assistance and expertise to customer’s administrators and SMEs in French language"

Nice to have:
Good communication and teamwork skills
Willing to develop knowledge in the following areas: Windows Server, Citrix, VMWare, Linux/ Unix, AIX, AS 400, Networking, DB (DB2, Oracle, MSSQL), network infrastructure
Ability to learn and apply new technology and methodologies in a distributed environment
Ability to solve problems quickly and completely
Technical background
Knowledge and understanding of network applications, web servers, email servers, firewalls, databases, file shares and print servers."