Customer Support with German

Angajator: Genpact
Domeniu:
  • IT Hardware
  • IT Software
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 22.02.2018
    Scurta descriere a companiei

    Cerinte

    What are we looking for?

    An advanced German level is required and you will also need a good level of English to do the job right.
    You will work as part of a large and friendly team so it�s important to be a team player.
    We like customer management skills as well as a keen eye for details and problem solving attitude.

    We are offering you a career therefore we will value your willingness to learn!

    Responsabilitati

    What will your role be about?

    -Strive for quality work in handling phone calls, administering data bases and other customer service activities
    -Provide support for users requests for hardware, software, network and service issues
    -Log and keep records of users queries
    -Participate in preparing customer reports
    -Develop action plans and coordinate their implementation in order to resolve operation issues

    You will learn how to work in a virtual environment, interacting with colleagues and clients all over the globe.

    How can you make a difference? Understand your customer�s needs and exceed its expectations with a friendly and can-do attitude.

    Alte informatii

    What do we offer?

    -A long-term career within dynamic and constantly growing multinational environment and a fresh and enthusiastic team
    -The promise for unparalleled learning opportunities, adapted to your needs and supporting your growth
    -An attractive compensation package including: performance based bonus, meal tickets, life & medical insurance + many other benefits

    We welcome you to be our next Genpacteer!