Customer Support with German
What are we looking for?
An advanced German level is required and you will also need a good level of English to do the job right.
You will work as part of a large and friendly team so it�s important to be a team player.
We like customer management skills as well as a keen eye for details and problem solving attitude.
We are offering you a career therefore we will value your willingness to learn!
What will your role be about?
-Strive for quality work in handling phone calls, administering data bases and other customer service activities
-Provide support for users requests for hardware, software, network and service issues
-Log and keep records of users queries
-Participate in preparing customer reports
-Develop action plans and coordinate their implementation in order to resolve operation issues
You will learn how to work in a virtual environment, interacting with colleagues and clients all over the globe.
How can you make a difference? Understand your customer�s needs and exceed its expectations with a friendly and can-do attitude.
What do we offer?
-A long-term career within dynamic and constantly growing multinational environment and a fresh and enthusiastic team
-The promise for unparalleled learning opportunities, adapted to your needs and supporting your growth
-An attractive compensation package including: performance based bonus, meal tickets, life & medical insurance + many other benefits
We welcome you to be our next Genpacteer!