German Customer Care

Teleperformance,is the global leader in outsourced omnichannel customer experience management, and serves as a strategic partner to the world’s largest companies in a wide variety of industries. Its customer care, technical support, customer acquisition, consulting & analytics, digital integrated business service solutions and other high-value specialized services ensure consistently positive customer interactions that are reliable, flexible, and intelligent.

We have 420,000 interaction experts across nearly 87 countries, speaking 265 languages and dialects to better serve our partners and their clients.

Teleperformance Romania is a subsidiary of Teleperformance Group, the world leader in outsourced omnichannel customer experience management, starting its activity in 2004. We operate now with more than 1,700 employees providing quality services to first-line players both on the local market and on the international market (banks, insurance companies, telecommunication operators, gaming, tourism and others).

Since June 2021, Teleperformance Romania is certified as being a Great Place to Work. This distinction reflects the synergy that TP employees have with the company, so this achievement is for everyone in the TPRO TEAM. 

Are you looking for a rewarding, challenging and entertaining job? You want to work in a multinational company but lack of experience stop you? Do you speak fluently German? We invite you to apply for this job.
Key skills are:
- excellent GERMAN language, both speaking and writing
- excellent communication skills
- computer skills ( proficient knowledge of Microsoft Office )
- customer oriented, team player, flexibility, dedication
- ready for learning new things and bringing an own contribution to the team

Responsibilities:
- Resolve customer questions and requests via telephone
- Respond promptly to customer inquiries
- Manage customers' accounts
- Offer customer support using different software applications.
- Record details of actions taken