Model scrisoare de intentie. Descarca modele pregatite de specialisti dn care merita sa te inspiri
Service Desk with German/Swedish
This job is no longer active!View all jobs Ericsson Romania activeView all jobs Service Desk with German/Swedish active on Hipo.roView all jobs Telecommunication active on Hipo.ro |
Employer: | Ericsson Romania |
Domain: |
|
Job type: | full-time |
Job level: | 0 - 1 years of experience |
Location: |
|
Updated at: | 08.03.2017 |
Remote work: | On-site |
At Ericsson you’ll have a unique opportunity. The chance to use your skills and imagination to push the boundaries of what’s possible. To create never-seen-before solutions to some of the world’s toughest problems. You’ll be challenged. But you won’t be alone. You’ll be part of a team of like-minded innovators, all driven to go beyond the status quo to build what comes next. At Ericsson you can be an explorer, a change maker and a force for good.
Requirements
Service Desk is the first line of contact with our corporate customers. A Service Desk technician will be able to work in a multinational, multi-customer environment. A Service Desk technician is usually exposed to multiple departments and communication tools. Main responsibilities will be TT triage and dispatch, handling escalations and TT life-cycle.
Service Desk presents a very dynamic job, with both technical and communication responsibilities.
Requirements:
- Mandatory: Excellent command of English and German/Swedish languages, for operational availability
- Mandatory: Network knowledge - 2G and 3G knowledge (as a plus)
- Mandatory: Technical University background.
- Added benefits: Stress resistance, Perseverance, Accuracy and Customer focus
- Added benefits: Takes initiative
- Added benefits: Multi-tasking capabilities
Key Responsibilities:
- Works with the applications for trouble ticket management and work orders
- Handles mailbox, escalations and chasing on trouble tickets
- Dispatchers work orders to the Field Engineers and follows-up until closure
- Interacts with other Engineers or Technicians, customer technical staff and other groups within Service Delivery organization
Benefits
• Working in a dynamic and energetic team
• Medical and health insurance
•Lunch vouchers
• Sport allowance partially reimbursed by the company
• Training plan
• Career plan
Mandatory: In order to qualify for the job advanced knowledge of German/Swedish & English is required.
Job-uri similare care te-ar putea interesa: |
|
---|---|
Graduate MS Automated Operations Engineer with French Hybrid | |
Graduate MS Automated Operations Engineer with English Hybrid | |
Incident Management Officer with Finnish Remote | |
Vezi job-uri similare (32) |
Raporteaza eroarea la