Product Owner COE CRM Analytics

We are looking for a Data Product Owner - CRM Analytics to lead the development of customer-centric data products on our Databricks Lakehouse platform. This role is ideal for someone who combines strong product ownership, Retail Banking and CRM understanding, and a solid appreciation of modern data platforms.

You will own the roadmap and adoption of strategic data products such as Customer 360, segmentation, campaign targeting, next best action features and customer journey analytics. Working closely with CRM, Marketing, Retail Banking Business, Business Analytics, Data Engineering, Data Science and Governance teams, you will ensure that our data products are trusted, reusable, compliant and directly linked to measurable business value.

What You Will Do

• Define the vision, roadmap and success metrics for CRM Analytics data products.

• Translate business priorities into scalable, governed data products on Databricks.

• Prioritize the product backlog based on value, risk, feasibility, and dependencies.

• Drive the adoption of CRM Analytics data products.

• Collaborate with Data Engineering, Data Science, Architecture, Governance and Compliance teams.

• Measure impact through business, adoption, data quality and platform efficiency KPIs.

Benefits

• Collaborative and supportive working environment where ideas and initiatives are encouraged.

• Competitive compensation package aligned with market standards and your expertise.

• Annual leave starting at 23 days and increasing up to 27 days based on professional experience.

• 13th salary granted after the first year within the company.

• Annual performance bonus.

• Group life and accident insurance provided through Uniqa.

• Monthly flexible benefits package including meal vouchers and additional benefits.

• Personal development and career growth plan with dedicated learning time allocated each month.

• Pillar III Private Pension contribution through Raiffeisen Leasing.

• Private medical insurance.

• Volunteering opportunities and community engagement initiatives.

• Team-building events and social activities.

• Testing tools for mobile apps (Android Studio etc.)

What We Are Looking For

• 7+ years of experience in data, analytics, CRM, product management or adjacent areas.

• 3+ years in Product Owner, Product Manager or Data Product Owner roles.

• Strong understanding of CRM, Retail Banking, customer analytics and marketing use cases.

• Good knowledge of data platforms, preferably Databricks.

• Ability to connect business objectives with technical delivery and measurable outcomes.

• Excellent stakeholder management, communication and prioritization skills.

Why Join

• Opportunity to shape strategic CRM Analytics data products in Retail Banking.

• Exposure to a modern Data & AI platform based on Databricks.

• High business impact through customer growth, personalization, retention and campaign effectiveness.

• Cross-functional collaboration with business, technology, analytics and governance stakeholders.

• Room to define and scale Data-as-a-Product practices across the organization.

Microsoft Office

Product management

CRM management

Colaborare, Responsibilitate, Invatare, Proactivitate, Diversitate

Tichete de masa, Al 13-lea salariu, Munca de acasa, Pensie privata, Asigurare de sanatate, Zile de concediu suplimentare (mai mult de 21 de zile), Program de lucru flexibil, Well-being programs, Teambuilding, Programe de formare, Bonus anual de performanta