Quality Assurance with German

Scurta descriere a companiei

Randstad este lider global în recrutare și gestionare de personal. Încă din 2016, suntem prezenți pe piața din România, în București și în Slatina. Având un număr de peste 130 de consultanți, peste 300 de clienți activi și minim 3000 de angajări pe an, contribuim la evoluția pieței muncii din România și ne apropiem de obiectivul nostru global de a impacta pozitiv viața profesională a oamenilor care au nevoie de un loc de muncă până în 2030.

Cerinte

Advanced level of English for communication and documentation;
B2/C1 proficiency level in German;
High attention to detail and strong analytical skills;
Good communication skills and the ability to provide constructive feedback;
Ability to work in a dynamic environment with frequent changes;
Experience in QA, content moderation, content evaluation, or data annotation is a plus;
Familiarity with social media and the online environment.

Candidate Profile:

Logical thinking and objectivity in decision-making;
Ability to identify error patterns and propose solutions;
Ability to work both independently and collaboratively within a team;
Eagerness to learn and adapt quickly to changes;
This role may involve exposure to various types of online content, including sensitive or inappropriate material.

Responsabilitati

Perform daily audits of moderator or evaluator decisions to ensure compliance with policies and quality standards;
Identify errors and conduct root cause analysis;
Provide clear and constructive feedback to teams to improve performance;
Participate in calibration sessions to align decisions and rule interpretations;
Collaborate with other teams (training, product, policy) to clarify or improve processes;
Generate reports on performance and quality results;
Support the team in understanding new rules or policy updates;
Contribute to process optimization and the enhancement of quality standards.

Alte informatii

Working Schedule & Benefits:

Schedule: Full on-site in Bucharest, Monday to Friday (08:00-17:00, 08:30-17:30, or 09:00-18:00);
Contract: Fixed-term contract with the possibility of extension;
Benefits: Private medical insurance and life insurance;
Bonuses: Language bonus and performance-based bonus.

Beneficii

• Bonus de performanta
• Abonament medical
• Asigurare de viata
• Training-uri
• Program de lucru flexibil
• Laptop