L1 Support Analyst with French Internship (6 months)

Responsibilities

Societe Generale Global Solution Centre (SG GSC) acts as a business solutions center for Societe Generale, one of the largest European financial groups. We provide high quality professional services in over 35 countries in various business areas - Finance & Accounting, HR, IT and Corporate Operations. Our mission is to be a partner of choice, valued for owning, transforming and innovating with best-in-class talent.

We are seeking to hire a talented student or graduate ready to develop their career, offering at the same time a wide variety of features such as expertise, challenging development opportunities in an international environment and the joy of a strong spirit.

What you will do:

Operational tasks:

oUser rights management (user profile creation/update/deletion);

oHandle tool functionality related questions received from users;

oRun and edit basic reports/extractions (experience to be gained in excel);

oEscalate any possible issue or tool bug to colleagues/concerned IT teams;

oAct as a buffer when a team member will leave the team of take medical leave (based on the knowledge acquired)

Administrative tasks such as:

oImproving the knowledge database by adapting existing procedures to a standard format/process mapping;

oShifts planning, Agenda, Minutes of Meeting.

Profile required

oStudents in last year of study/master program;

oWilling to work part or full time;

oFrench advanced required;

oEnglish medium;

oThe desire to work in fast-paced environment;

oFast learners, good communication skills and result oriented;

oBasic SQL.

Why join us

Here, you will find a flexible workplace and culture, autonomy, constant learning opportunities, dynamism, and talented people, making this experience a real career accelerator. You will also discover all the diversity of our businesses, in a sector that is constantly evolving and innovating.

Plus, you will enjoy all our benefits:

• competitive compensation & remuneration, including annual performance bonus;

• preventive healthcare plan, and group health & life insurance;

• wide range of flexible benefits within a monthly budget;

• office perks, wellbeing and mental health programs;

• various social benefits and bonuses for personal or family events;

• 9-to-5 workday and flexible work from home/office environment;

• additional paid and unpaid time off, including Sabbatical leave;

• learning and growth opportunities based on individual development and career plans;

• unlimited access to various eLearning resources.

Business insight

We are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you're joining us for a period of months, years, or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful daily and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

We are an equal opportunities employer, and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.