Customer Service Specialist - determined period 2 years

Schaeffler este o companie multinationala, dinamica, ce pune accent pe tehnologie, succesul sau fiind rezultatul spiritului antreprenorial si al traditiei indelungate de proprietate privata a capitalului societatii. Va suna interesant? Ca partener al tuturor marilor producatori de automobile, precum si ca jucator cheie in sectoarele aerospatial si industrial, Schaeffler va ofera numeroase oportunitati de dezvoltare.

• Ensuring accurate deliveries to customers (internal and external) in the quantities and deadlines required, in accordance with the company's performance indicators. Handling all customer-specific topics for a defined group of customers (OEM or intercompany).
• Detailed planning of requirements in accordance with customer demands (transferring requirements from EDI into SAP).
• Tracking and monitoring customer evaluations, including defining and following up on corrective actions in case of deviations.
• Monitoring internal performance indicators, creating tools to support their achievement, and escalating deviations when necessary.
• Performing analyses and proposing measures to prevent increases in finished goods inventory.
• Responsible for confirming capacities in customer portals, in line with information received from the internal production planning department and the information provided by the Sales department.
• Directly involved in budget preparation, providing relevant data regarding workload and announced forecasts.
• Responsible for analyzing the daily customer requirements, taking into account existing stock levels and the production plan.

• Advanced knowledge of MS Office and SAP

• Advanced proficiency in English or German, both written and spoken

• Lean Management / MOVE competencies

• Specialized trainings in the economic or sales field.

• Onboarding & Integration: we help you settle in quickly through our onboarding program and a team that supports you;
• Health & Life Insurance: we provide private health plans and life insurance, so you can have peace of mind;
• Discounts: enjoy discounts from our partners on activities, trainings, goods etc.;
• Bookster Subscription: are you a passionate reader? Then you can borrow your favorite books from the Bookster Library;
• Professional Development: with our variety of projects and teams, you'll be able to learn new skills, develop and shape the career path that fits you best;
• Bonuses: performance bonuses reward your achievements, and thorough referral bonuses we thank you for helping our team grow;
• Gift for Special Occasions: celebrate Easter, 8th of March or the Winter Holiday;
• Vacation Days: we truly believe in long-term partnerships, and we're committed to supporting your well-being with a generous vacation policy from the start of your journey with us;
• Meal Tickets: we're happy to offer meal tickets as part of your everyday benefits, helping make your lunch breaks more enjoyable;
• Flexibility: you can balance your work and personal life with arrangements tailored to your job and responsibilities.

Fiind o companie globala, cu angajati in intreaga lume, pentru noi este important sa ne respectam reciproc, sa pretuim toate ideile si perspectivele. Apreciind diferentele dintre noi, inspiram creativitatea si stimulam inovatia. In acest fel, generam valoare sustenabila pentru toate partile interesate si pentru societate in ansamblul ei. Impreuna, stabilim directia in care se misca lumea.

Construim viitorul bazandu-ne pe inovatie, asteptandu-va cu proiecte atractive si oportunitati de dezvoltare remarcabile. Asteptam cu interes aplicatia dumneavoastra!

Informatii despre modelul nostru de leadership pot fi gasite aici: schaeffler.com/leadership.