Credit Collection with Dutch

Scurta descriere a companiei

Randstad este lider global în recrutare și gestionare de personal. Încă din 2016, suntem prezenți pe piața din România, în București și în Slatina. Având un număr de peste 130 de consultanți, peste 300 de clienți activi și minim 3000 de angajări pe an, contribuim la evoluția pieței muncii din România și ne apropiem de obiectivul nostru global de a impacta pozitiv viața profesională a oamenilor care au nevoie de un loc de muncă până în 2030.

Cerinte

📌 Role Overview

We are seeking a finance-oriented Dutch speaker to join our multilingual Collection team. Reporting to the Cluster Collections Supervisor for France and Benelux, you will be responsible for collecting overdue funds from customers using various collection methods, with a focus on phone calls.
This is a unique opportunity to work closely with Dutch-speaking customers, manage disputes, and make a significant impact by fostering strong, long-term client relationships.

Qualifications & Profile
-Experience: Previous experience in Finance OR related operational departments.
-Language Skills: Fluent in Dutch, with strong proficiency in English (both written and spoken).
Core Competencies
-Results-Oriented: Driven to meet and exceed monthly collection targets.
-Interpersonal Skills: Ability to build strong relationships with customers and communicate efficiently.
-Organizational Skills: Strong organizational and prioritization skills, with the ability to manage multiple tasks and high volumes of work.
-Learning Ability: Quick learner with the ability to adapt swiftly to new computer systems.
-Attention to Detail: High attention to detail combined with excellent overall communication skills.

Responsabilitati

Key Responsibilities
-Collections: Collect the maximum amount of overdue funds from customers using various methods, particularly phone calls and emails.
-Reconciliation & Dispute Management: Identify reconciliation differences, manage disputes, and ensure timely resolution.
-Customer Account Review: Review customer accounts regularly to ensure accuracy and efficiency in collections.
-Customer Inquiries: Respond to customer inquiries regarding overdue accounts, providing account details, and resolving issues.
-Invoice Management: Provide invoice copies and statements as needed to assist in collections.
-Reporting & Support: Prepare reports and assist Collection Specialists by extracting invoices and settling payments.
-Additional Duties: Perform other tasks as assigned by the Manager.

Alte informatii

Benefits:
-Benefit platform
-Life Insurance
-Private Medical Care
-Holiday Allowance
-Christmas and Easter Bonus
-Extra vacation days
-Annual Bonus

Beneficii

• Bonus anual
• Prime ocazii speciale (ex: Paste, Craciun, 8 mar etc)
• Abonament medical
• Asigurare medicala
• Discount produse companie /companii partenere
• Poate alege beneficiile dorite in limita unui buget
• Program de lucru flexibil