SSS Business System Analyst Professional Agile Delivery PI Customer Interaction and Branches

Business Systems Analyst - Private Individuals, Customer Interactions & Branches

Join a team dedicated to building innovative solutions for Private Individual customers--whether they interact in branches or digitally. Our mission is to create a digital bank with a human touch, delivering accessible and stress-free daily banking through user-friendly apps and seamless remote channels.

What Will You Do?

• Integrate quickly into a supportive, diverse, and collaborative team.

• Design and deliver interactive digital, customer-facing services.

• Work closely with Solution Architects, Developers, QAs, DevOps, and other team members.

• Maintain strong connections with business lines throughout all project phases.

• Contribute to the improvement and management of our campaign management tool and mobile push notification features.

• Use AI tools throughout the development and optimization process.

What We're Looking For

• Structured, analytical thinking and openness to innovative ideas.

• Familiarity with application server, integration, and database technologies.

• Experience working on large projects as well as regular changes.

• Understanding of banking software specifics (administration, processes, products, etc.).

• Strong presentation skills and solution-oriented mindset.

• Ability to communicate clearly with both business and IT colleagues.

• Willingness to build positive work relationships based on trust and responsibility.

• Team player, energetic, and eager to learn and progress.

• Previous experience with agile methodologies.

Qualifications

• Bachelor's degree or higher.

• Average-level skills in one SQL flavor (T-SQL/PL-SQL/DB2 SQL, etc.) or NoSQL (e.g., Cassandra).

• Minimum 3 years' experience in business & systems analysis.

• Proven experience in systems integration, including API design, implementation, and testing.

• Experience with Salesforce Marketing Cloud app (mandatory).

• Experience with MCP automation (preferred).

• Previous involvement in Customer Interaction projects (mandatory).

• Strong skills in visual modeling techniques (UML, ER diagrams, flowcharts), especially for integration architectures and data flows.

• Good command of English.

Colaborare, Responsibilitate, Invatare, Proactivitate, Diversitate

Tichete de masa, Al 13-lea salariu, Munca de acasa, Pensie privata, Asigurare de sanatate, Zile de concediu suplimentare (mai mult de 21 de zile), Program de lucru flexibil, Well-being programs, Teambuilding, Programe de formare, Bonus anual de performanta