Quality Assurance Specialist - Italian Speaker

Scurta descriere a companiei

Randstad este lider global în recrutare și gestionare de personal. Încă din 2016, suntem prezenți pe piața din România, în București și în Slatina. Având un număr de peste 130 de consultanți, peste 300 de clienți activi și minim 3000 de angajări pe an, contribuim la evoluția pieței muncii din România și ne apropiem de obiectivul nostru global de a impacta pozitiv viața profesională a oamenilor care au nevoie de un loc de muncă până în 2030.

Cerinte

Randstad is currently hiring Quality Assurance Specialists for TikTok.
We are looking for high-proficiency English speakers who are analytical, self-driven, and ready to impact the global digital ecosystem.

Requirements:

- English C1 (Mandatory) + Italian B2-C1.
- 1+ year experience in QA, Trust & Safety, or Content Moderation.
- Analytical Mindset
- Resilience: Comfortable evaluating sensitive/graphic online content.

Responsabilitati

- Perform daily quality audits on data samples to ensure moderation decisions align with global policies.
- Investigate error patterns through Root Cause Analysis (RCA) and propose structural solutions.
- Annotate and classify complex datasets to train and improve Machine Learning algorithms.
- Participate in global calibration meetings to synchronize policy interpretation with international teams.
- Identify loopholes in current workflows and suggest optimizations for internal tools and systems.
- Create and update Standard Operating Procedures (SOPs) to ensure operational clarity and consistency.
- Provide constructive feedback and support the onboarding of new team members through knowledge sharing.
- Analyze emerging content trends to ensure the platform remains safe, compliant, and up-to-date.

Alte informatii

This role is on site, in Bucharest (Monday - Friday, 8-hours shift from 08:00 – 18:00).
Contract Type: 1-year contract via Randstad.
Benefits: Performance bonus + Language Bonus.