Agent Customer Care - Remote

We're always looking for the ones truly passionate about their work. If you are amongst them, you can rest assured there is a place for you in eMAG. We've grown very fast and are determined to keep doing so. What brought us here is our desire for continuous evolution and practical results.  

More than 6000 colleagues are part of eMAG Teams. We strongly believe in people's development and therefore every year we invest more and more energy and resources to remain an organization that is constantly learning. We want to ensure that you'll have the most talented colleagues and the proper environment to grow and achieve great results, to become what you desire on a personal and professional level. Join us, grow faster!  

Agent Customer Care - Remote Grija p?ntru cli?nti se regasest? tn fi?car? interactiune: d? la plas?re? un?i comenzi pana l? consult?nta sp?cializata, livrare si returnare produse.   Ce vei face tn echipa noastra:

• Mentii un o atitudine profesionala orientata spre client;
• Preiei si rezolvi situatiile tn care apar neconformitati;
• Asisti clientul tn decizia de cumparare prin oferirea detaliilor solicitate despre produse si servicii;
• Ajuti cu solutii la diverse probleme: plasare comanda, livrare si retur.

Ce te face potrivit/a:

• Dorinta d? a castiga experienta:
• E ok daca esti la primul job, tnveti alaturi d? noi.
• Abilitati d? comunicare: tti vei transforma talentul tntr-o cariera.
• Nevoia d? a face parte dintr-o echipa d? top: suntem energici, entuziasti si prietenosi. Mai ales cu nou-venitii!
• Atitudinea potrivita: nu te temi d? provocari, le primesti cu tncredere si determinare d? a gasi solutii.
• Ai posibilitatea de a lucra in ture in intervalul 08:00-20:00 ( full-time/ part-time);

Te bucuri de beneficii precum:

• Abonament medical la clinica Medicover;
• Buget flexibil pe care tl poti investi tn tine asa cum tti doresti: tichete de masa, tichete de vacanta, vouchere culturale, pensii private, cursuri de limbi straine, carduri-cadou eMAG, Fashion Days, Therme si Genius, abonament la diferite sali de sport sau chiar cursuri pentru dezvoltarea ta profesionala;
• Diferite discount-uri la partenerii nostri: banking, telefonie, medicina dentara sau wellness;
• Acces la biblioteca Bookster si credite pe platforma de sanatate psiho-emotionala Hilio;
• Un mediu de tnvatare accelerata, cu acces la peste 100.000 de resurse online si platfome, academii de tnvatare dedicate zonei tale de business si programe de dezvoltare;

Curious to find out more about the next step in your career? Apply now and if your experience is relevant for the role you wish, we will give you a call for more details! Also, here you can find our confidentiality policy if you want to consult it.