SAP SD Support Specialist 2nd Level Support

Employer: TUV SUD
Domain:
  • IT Hardware
  • IT Software
  • Job type:: full-time
    Job level: 1 - 5 ani experienta
    Location:
  • BUCURESTI
  • Updated at: 18-04-2026
    Remote work: Hybrid


    SAP SD Support Specialist 2nd Level Support We are looking for a dedicated and experienced SAP SD Support Specialist (m/f/d) to join our team in analyzing, troubleshooting, and enhancing our SAP SD processes. If you have in-depth knowledge of the SAP SD module and enjoy working in a dynamic environment, we look forward to your application!

    Tasks:

    • Creation and maintenance of orders and order numbers in in Application
    • Maintenance of order numbers and periodic job adjustmentsSupport for RESY and CATS
    • Resolving posting and reconciliation issues in MDG
    • Handling e-Invoicing errors in C11 and other countries
    • Resolving common invoice and order issues
    • Adjusting company structures for new STS
    • Resolving application transfer issues
    • Monthly bonus settlement during the first 2-3 working daysMonitoring CATS jobs
    • Processing tickets (analysis, troubleshooting, testing, and data maintenance)
    • Supporting topics related to Service Requests (SRs) and Change Requests (CRs)
    • Daily ITAS monitoring as a deputy

    Qualifications:
    • Bachelor’s degree in Computer Science, Software Engineering, or a related field.
    • At least 3 - 5 years of experience in the SAP environment
    • SAP SD Expertise: Extensive knowledge of SAP SD modules, particularly in sales, shipping, invoicing, and order fulfillment
    • 2nd Level Support Experience: Proven ability to handle complex support requests and problem-solving in 2nd level SAP SD support
    • Analytical Skills: Strong ability to analyze complex business requirements and develop technical solutions
    • Customer Service Orientation: Excellent communication skills and ability to interact effectively with end-users and stakeholders
    • SAP Customizing: Experience in customizing SAP SD to meet specific company requirements
    • Test Management: Planning, execution, and documentation of SAP SD tests
    • Documentation: Proper documentation of processes, adaptations, and solutions
    • Collaboration: Working closely with other SAP module teams and IT departments to ensure seamless integration
    • Problem-Solving Skills: Quick identification and resolution of SAP SD issues to ensure system stability
    • Business Process Understanding: Deep understanding of enterprise processes, particularly in sales and distribution management
    • Excellent communication skills in both written and spoken English (>=B2).
    • Fluency in German is a significant advantage. (>=A2)

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