Production DBA

At our brand-new Shared Business Platform (SBP) in Bucharest, we offer a dynamic environment where career growth is actively supported through internal mobility, globally recognized certifications, and continuous professional development. We value work-life balance, offering flexible work arrangements, and wellbeing initiatives that help you thrive both personally and professionally.

Now, let's explore this exciting opportunity so that you can be part of our mission.

Scor Tech (~200 employees across the globe) provides products, services, and support to all SCOR Group worldwide. Its 2 key challenges today are to successfully implement its new Target Operating Model (TOM), to be supported by an ambitious pluri-annual internalization plan to deliver innovative products and services to its clients. 

The Tech & Data organization is an Agile matricial organization relying on 4 pillars:

• Data and System Engineering, made of the following teams: Data Center of Excellence, Products and Systems Engineering and Enterprise Architecture 
• Management & Control (M&C) & Corporate Systems, made of teams supporting Crews and Transversal Functional Domains: Governance, T&D Operating Model Implementation, Security & Compliance, Financial Control, Sourcing & Vendor Management, Governance, and Processes
• Technical, made of teams dedicated to IT Operations, Network, Cloud, Workplace & Cloud Productivity Services
• Crews and Transversal Functional Domains

Crews are supported by Chapters (Software Engineering, Architecture, Data, and Operation) and both Technical and M&C teams are fully dedicated to the delivery of SCOR products, services and support. 

As a member of Production team your responsibilities are:

Administration:

• Define database implementation guidelines
• Create databases with application Technical Owner and Functional Project Manager
• Deploy, manage and maintain database engines up to date (supported version) and secured (patched)
• Implement and manage (administration, automation, process definition, logical access policy enforcement, optimization, ...) database engines and servers
• Create and maintain bespoke tools to facilitate database administration through standardize automation

Run:

• Ensure database availability and data consistency (backup policy, tested restoration procedures, journaling, cold restart post incident, ...) as logical security (encryption of sensitive data, least required privilege access, ...)
• Implement and maintain database monitoring tools
• Tune database engines for optimal use 

Support:

• Assist developer and user as required (training, request tips, ...)
• Provide database technical level 2 support on global scope of SCOR database engines
• Provide technical expertise and support to Project Managers engaging with database editors support

Development & Control:

• Provide databases and IT technologies watch
• Update and patch database engines to meet SCOR security guidelines and ensure continued editor support
• Perform technical tests to validate databases engines and tools implemented by SCOR Information Systems
• Define databases norms, standards and guidelines which projects should abide to during development and maintenance

Candidate Success Factors

• Accountability, reliability and thoroughness are key values required from an Observability Engineer 
• Curiosity and willingness to learn from peers and past experiences
• Continuous improvement and service driven while keeping it simple

Objectives for the first year (or 2 years) 

• Deliver Product(s) on time and in budget, in collaboration with Solution Owner 
• Maintain Product(s) high level of availability and reliability
• Abide to and enforce SCOR Operation and Security practices

Key duties and responsibilities

 Under the responsibility of DBA Manager, your mission and tasks will be:

• Maintain, configure, deploy and plan changes for SCOR secured Cloud Data Services through standardized automation
• Provide technical expertise, guidance and strategic recommendations to develop a roadmap that ensures that current and planned technical solutions are compatible with business needs and strategic objectives
• Troubleshoot issues and participate in multi-discipline war rooms to resolve customer incidents as an L2 or L3 expert when circumstances require it.
• Provide 24/7 on-call L2/L3 support for production applications and services on weekly rotating basis. 
• Support IT Functional teams with the development of processes to support business needs. Also expected to develop jobs to support pure technical processes.
• Identify and complete activities that introduce significant improvement to SCOR ecosystem (time savings, cost savings, system upgrades, reduces complexity,...)
• Identify and complete activities for strategic/functional projects
• Ensure adequate controls and control reports are available to comply with regulators and global governance
• Ensure compliance with IT technical policies
• Ensure compliance and deliver evidence as required to maintain ICS controls

Required experience & competencies

• 2+ years of experience supporting IT Production systems
• Fluent in English (written, spoken)

Hard Skills

• Traditional database engines such as: MS SQL, Oracle, Sybase or PostgreSQL as their DBaaS versions when available
• NoSQL database engines MongoDB or CosmosDB
• DBA tools such as SQL Sentry
• Databricks
• Database scripting languages, Liquibase

Soft skills

• Client-oriented (understand users practices) 
• Willing to take initiatives
• Strong analytical and communications skills
• Team spirit and wish to collaborate with various stakeholders within SCOR IT
• Desire to work in a "multi-projects" approach and a multi-cultural environment

Required Education 

Degree in Computer Science, Management of Information Systems, or related analytical field; or equivalent experience