Platform Specialist Associate

Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.About this Role We are seeking an individual who will configure, maintain, and optimise digital platforms to support operational efficiency and an enhanced user experience. This role involves integrating third-party applications, ensuring data accuracy, and working closely with cross-functional teams to translate organisational needs into effective technical solutions.What you will do

• Configure and manage the platform in line with business and technical requirements, including user permissions, workflows, data structures, and integrations.
• Maintain configuration standards to support consistency and operational effectiveness.
• Conduct regular configuration audits to uphold data accuracy, system reliability, and alignment with organisational objectives.
• Integrate third-party tools and services to improve platform usability and support evolving business needs.
• Collaborate with quality assurance teams to co-create test scenarios and take part in platform testing activities.
• Document configurations, updates, and customisations for audit and reference purposes.
• Work closely with project teams across IT, operations, and customer support to implement business requirements effectively.
• Develop integration plans and documentation to support knowledge transfer.

Who you are

• Knowledgeable in business information systems, with familiarity in system integration, APIs, scripting, or database management.
• Experienced in working with integrated IT systems, ideally with 1-2 years in the Information Technology field.
• Able to apply conceptual and innovative thinking with a long-term view in problem-solving.
• A clear communicator who can influence, coordinate, and support decision-making.
• Skilled in negotiation and cross-team collaboration.
• Educated with a university degree in computer science, electrical, electronic, or telecommunications engineering, or another related field.

Not a Perfect Fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.What's in it for you

- Hybrid way of working: 2 days per week/ 8 per month
- Medical and dental services
- Life and hospitalization insurance
- Dedicated employee phone subscription
- Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget.
- Special discounts for gyms and retailers
- Annual Company Bonus
- Ongoing Education - we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
- You get to work with tried and trusted web-technology
- We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off.
- Special Paternal Program - 4 months of paid paternity leave

We recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve. We do not tolerate any form of discrimination especially related to but not limited to race, color, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social or marital status.

Worried that you don't meet all the desired criteria exactly? We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you're excited about this role but your experience doesn't align exactly with every part of the job advert, we encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.
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