Junior Business Intelligence Specialist

Short company description

Join us at our Bucharest office and be a part of our global team!

Sievo’s story began in Helsinki, Finland in 2003, and today we have two more offices in Bucharest and Chicago.

We're proud to say that we maintain our Nordic work culture across all three locations, which means we value low hierarchy, flexibility, and a healthy work-life balance.

Not familiar with what Sievo does? Here is a quick introduction: We are a global SaaS company that helps our clients turn their procurement data into actionable insights. Our product, solution, and content are trusted by global giants such as Levi’s, Kellogg’s, Mars, Carlsberg, and over 150 other clients. Sievo not only helps them choose the right suppliers and deliver savings, but also manages compliance with confidence and enables a sustainable, diverse, and resilient supply base.

Requirements

What typically gives a good starting point for a Junior Business Intelligence Specialist?

Understanding of relational databases, SQL, or some other programming language
Understanding of Qlik Sense, or other BI tools (such as PowerBI or Tableau)
Strong desire to serve and support customers
Strong analytical and problem-solving skills
Independent working style and taking ownership of what you do
Ability to learn quickly and pick up new software
Great communication skills and fluency in English (other language skills are appreciated)
Also, basic understanding of the Procurement/Finance context is a plus

Responsibilities

About the role

As a Junior Business Intelligence Specialist, you will:

Serve our diverse customer base and support all the different solutions we offer
Be the first in line tackling the challenges our customers have, advising them when they have questions about our software
Troubleshoot data flow issues and implement configuration changes to dashboards, charts and KPIs using SQL and Qlik Sense
Actively communicate with customers in writing through our support platform and occasionally participate in client meetings
Resolve support requests on your own or by cooperating with teammates and other teams like Customer Success Managers, Data Engineers, Data Managers and Software Developers
Take part in the continuous development of our internal processes and ways-of-working
Work mainly during the daytime, but be available for evening shifts that end at 1 am to offer support for our customers in the Americas

Other info

Meet Sievo

We are Sievo – a fast-growing software-as-a-service (SaaS) growth company from Finland. At Sievo, we help the world's largest organizations make effective and timely decisions by creating smart and seamless procurement analytics software solutions.

As the global leaders in our field, we process 2% of global GDP annually and serve the largest companies in the world. Our client portfolio includes 150+ large, multinational companies such as Kellogg’s, Levi’s, and Deutsche Telekom. Our offices are located in Bucharest, Helsinki, and Chicago.

At the heart of our success are talented and passionate people. We take pride in fostering a collaborative and welcoming environment where people come first, differences are celebrated, and innovation thrives.

About the team

We are now looking for Junior Business Intelligence Specialists (internal title: Solution Support Specialist) to join our Solution Support team in Bucharest!

Solution Support is a driven, customer-focused, team that ensures our clients get the best out of Sievo’s Analytics. With team members across all locations in Bucharest, Helsinki, and Chicago we offer support to our global customer base with operative issues and questions, as well as design and implement more complex technical functionalities. If you enjoy working with data, problem-solving and supporting customers, this is the perfect place to make an impact!

What we offer

Hybrid work environment with a great relaxed place to work in Afi Park 1, Bucharest
International culture with colleagues and clients from around the world
A company culture that challenges you to exceed and enables you to learn
Supportive team which cares about your growth and development
Freedom and responsibility – we are looking for people who yearn for this freedom and are willing to take on the responsibility
Awesome perks such as private medical subscription, flexible benefits package, Sievo Equity Program, referral bonus, extra 5 days of vacation, and many more!
The salary for this position ranges from 5000 to 5900 RON/Net per month. This is a full-time position and offers a great starting point at Sievo for someone with strong analytical skills and a customer service mindset.

How to apply

We would love to hear from you next!

If we sparked your interest, send us your CV and cover letter through our recruitment system. And yes, bonus points for videos :) We are reviewing applications continuously, which means that we look forward to receiving your application as soon as possible, but at the latest by February 09th.

At Sievo, we celebrate and support differences and strive to create a culture where everyone feels valued and included. As an Equal Opportunity Employer, we do not discriminate against any individual in hiring or employment based on gender, gender identity or expression, age, ethnic or national origin, nationality, language, religion or belief, opinion, disability, state of health, sexual orientation, or other personal reasons.

Monthly salary offered

5000 - 5900RON

Benefits

• Choose your benefits within a maximum budget
• Teambuildings / trips
• Parties / company events
• Laptop