Sales Support Specialist

Short company description

Connections Consult is a European innovative tech company, founded in 2005, in Bucharest. Over the past 10 years, the company re-invented several times, passed through different stages and gained robustness and maturity. Now, Connections is ready for new challenges.

Connections offers businesses the possibility to improve and align with current digital trends, by using technology tools to boost their strategical KPI and adapt to global market challenges.

Connections marks, in 2016, the first steps of regional expansion with opening offices in Belgrade, Serbia and Sofia, Bulgaria.

Connections brings together RPA, Cognitive Computing and Artificial Intelligence to design, architecture and deliver best in-class digital business solutions.

Connections has built up an integrated service model, based on market’s needs and internal competencies. Our service portfolio embeds Software Development, BPO & Automation and System Integration verticals.

Requirements

Technical requirements & experience
• Minimum of 2 years of previous experience in a back office position;
• Proficiency in PC software, including Excel, Word, PowerPoint, and Outlook;
• Advanced English language skills in reading, writing, and speaking;
• Excellent analytical, problem-solving, and organizational abilities;
• Proven ability to think and act independently;
• Strong negotiation skills;
• Commercial awareness and a keen understanding of market dynamics.

Responsibilities

• Maintain close communication with operational and recruitment departments, sharing the specific requirements of new clients and acting as a liaison between outdoor sales colleagues and operational colleagues;
• Check/update resource work orders;
• Customer order update checkups;
• Generating TimeSheets for resources;
• Verification of invoices, TimeSheet’s of the resources and invoice modification requests, TimeSheet - end/beginning of the month;
• Request for approval hours worked by resources - end/beginning of the month;
• Generation of additional reports/folders with Time Sheet /customer specific requirements - end/beginning of the month;
• Request to issue invoices for customers - end/beginning of the month;
• Sending Client invoices together with additional folders - end/beginning of the month;
• Newsletter change requests;
• Transmission of newsletter to the network of collaborators;
• Setting interviews with candidates for new open positions;
• Onboarding the resource – generating ctr/order/ Time Sheet collaborator & specific requirements for the Client’s onboarding process.

Other info

What We Offer
• Referral bonus for recommending future colleagues.
• Internal mobility opportunities to grow and explore new roles within the company.
• Learning & Development programs to support your continuous growth.
• Stability and dynamic projects that allow you to build a long-term career.
• Access to Bookster for a wide range of books and resources.
• Discounts and partnerships with services such as City Dent, ESX, Therme, and more.
• Additional vacation days to enjoy more time off.