Training Dispatch Agent - CDD 1 year

Responsibilities

Your Role in a Nutshell:

Your work will be concentrated around HRCO and SGRF Training team which oversees administrative tasks for Société Generale’s trainings addressed to SG employees in France. You will be in charge with:

• Handling inbound phone calls from SG employees and other training actors/parties regarding the classroom/Teams trainings handled within the training team

• Replying to tickets which have to be sent to other teams/training actors

• Monitoring and dispatching of tickets received in the ticketing system

• Identifying urgent requests and assigning of high priority status before dispatching; monitoring their acknowledgement by the team members

• Handling the invoice dispatch process to the appropriate approver

• Downloading and dispatching of documents related to trainings

• Offering support to training analysts during peak periods

Profile required

A little about you:

• Good command of both spoken and written French (at least B2);

• Familiar with Excel;

• Positive attitude and a cooperative person;

• Very good attention to details;

• Great organizational skills;

• Very good communication skills both written and oral.

Why join us

SG GSC is a Great Place to Work® certified company. Here, you will find a flexible workplace and culture, autonomy, constant learning opportunities, dynamism, and talented people, making this experience a real career accelerator. You will also discover all the diversity of our businesses, in a sector that is constantly evolving and innovating.

If you feel like ambitiously pursuing your goals, then you have come to the right place.

Plus, you will enjoy all our benefits:

• Competitive compensation & remuneration, including annual performance bonus;

• Preventive healthcare plan, and group health & life insurance;

• Wide range of flexible benefits within a monthly budget;

• Office perks, wellbeing and mental health programs;

• Various social benefits and bonuses for personal or family events;

• 9-to-5 workday & hybrid model with work-from-home;

• Additional paid and unpaid time off, including Sabbatical leave;

• Learning and growth opportunities based on individual development and career plans;

• Unlimited access to various eLearning resources.

Business insight

We are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. 

Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us! 

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

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We are an equal opportunities employer, and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organization, or any other characteristic that could be subject to discrimination.