Lead Business Systems @SS&C Technologies

Job Description

As a Lead Business Analyst, you will play a pivotal role in driving the success of digital product initiatives. You will ensure requirements are effectively captured, documented, and prioritised in alignment with product strategy. You will act as a liaison between technical teams, business stakeholders, and end-users, driving the development, enhancement, testing, and delivery of digital products within an Agile framework.

This role involves creating high-quality documentation, including API integrations, and leveraging your expertise to guide projects to success. As a leader, you will mentor team members and contribute to process improvement initiatives while representing the Digital Product and Innovation team.

Requirements Management:
 

• Collaborate with stakeholders to identify, analyse, and prioritise requirements for new and existing deliveries
• Lead and facilitate workshops/meetings to gather requirements and present solutions confidently to internal and external stakeholders.
• Document and manage API requirements, ensuring alignment with REST/GraphQL principles and system capabilities.
• Develop and maintain business artefacts such as user journeys, process maps, and capability models.
   

• Act as a key interface across the enterprise, ensuring effective cross-communication of requirements, needs, and concepts.
• Work closely with the scrum team, ensuring adherence to Agile best practices and timely delivery of high-quality solutions.
• Support in-sprint testing, including planning, coordination, and execution to ensure system changes align with user story outcomes.
• Provide post-implementation support, including system and user acceptance testing and early life support.
   

• Build strong collaborative relationships with internal and external stakeholders, providing consultancy to ensure successful project delivery.
• Act as a champion for process improvement and innovation within the Digital Product and Innovation team.
• Keep all stakeholders informed of progress, risks, and issues, ensuring effective communication and transparency.
   

• Leverage knowledge of API principles (REST/GraphQL), web technologies (e.g., cookies, HTML, JSON), and authentication protocols (e.g., oAuth2, SAML).
• Utilise your expertise in regulations and processes to guide the development of compliant and user-focused solutions.
• Stay up to date with market trends, regulatory changes, and industry best practices to inform product enhancements and strategies.
• Contribute to the evaluation of key technology providers and operating models to support product innovation.
   

• Mentor and guide junior business analysts, sharing knowledge and best practices to enhance team performance.
• Take ownership of deliverables, ensuring quality standards and timelines are met consistently.
• Foster a culture of continuous improvement, advocating for change and driving team development.
   

• Exercise due care and diligence to ensure areas of responsibility are organised and controlled.
• Uphold responsibilities for risk management and business continuity practices
• Comply with relevant Client Asset, Data Protection, and Financial Crime Prevention regulations
   

• Deliver services with 100% accuracy and timeliness, ensuring high-quality outputs.
• Continuously review and enhance processes to improve individual and team performance.
• Demonstrate integrity and professionalism in all duties.

Benefits

• Performance bonus
• Medical subscription
• Dental subscription
• Extra days off
• Flexible work schedule
• Meal vouchers
• Holiday vouchers