Client Advisor with Spanish - Brasov

Scurta descriere a companiei

Ca angajat CGS România vei beneficia de un program de lucru flexibil, în funcție de nevoile tale, cât și vei participa la sesiuni de formare și training-uri intensive pentru a îți îmbunătăți cunoștințele și pentru a putea să îți îndeplinești cu brio atribuțiile. Te vei alătura unei echipe entuziaste și dinamice ce te va ajuta la dezvoltarea unei cariere de succes, într-un mediu fun și interactiv, înconjurat de prieteni.

#FriendsWorkingTogether

Cerinte

We are in the business of helping people: we resolve customer questions, complaints and requests via telephone.

-Do you have advanced Spanish and English skills?
-Are you very skilled in using a computer?
-Detail oriented. Available to work afternoon and night shifts.
-Work experience in customer support will be considered an advantage but it's not mandatory as we provide necessary training.
-Communication and negotiation skills.

If so, we are glad to meet you!

We are looking for colleagues able to meet results as requested by management and prove to be a client oriented person.

Responsabilitati

- Resolve customer questions, complaints and requests via telephone.
- Respond promptly to customer inquiries.
- Perform customer verifications.
- Manage customers' accounts.
- Offer customer support using different software applications.
- Record details of actions taken.

Alte informatii

- Private medical insurance;
- Meal Tickets;
- A 7card Subscription;
- The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS

Beneficii

• Asigurare medicala
• Training-uri
• Tichete de masa