Site Reliability Engineer

Short company description

We are a global Leader in Technology and Payments
#1 payment services provider in Europe and #4 worldwide
Company industry: Digital payments.

Requirements

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:
• Higher education in Computer science or relevant experience in a similar position
• Unix systems
• One or more development languages (Java, C, perl, HTML, ...)
• Experience with DBMS as user (Create, execute and optimize queries - MySQL, ORACLE …)
• Familiarity with Project Management principles is a plus
• Knowledge of Internet technologies, networks
• Knowledge of clients' trades (electronic banking)
• Knowledge of regulations and standards (AFAQ, PCI)
• Office tools (MS office, Sharepoint … )
• Advanced level of English (read, spoken, written)
• Strong analytical mind and problem-solving skills
• Autonomy, rigor
• Flexibility and reactivity
• Ability to handle work stress
• Curiosity, creative thinking, initiative
• Good communication and interpersonal skills
• Strong sense of customer service

Responsibilities

• Considering customer requirements, validate functional specifications and technical architectures with development teams and technical experts
• Oversee the implementation of the services
• Participate in the development of the offers and services by providing recommendations on new functionalities or whether to upgrade to a different system or not
• Manage incidents and changes with the business and production teams in due time
• Implement and monitor corrective actions
• Provide follow-up and customer support in relation with the customer manager
• Manage the follow-up of the releases
• To be a functional and technical expert in her/his domain of activities
• Define procedures to optimize RUN processes in collaboration with business teams: Dashboard Splunk / Service Level Agreement (SLA) / Reporting
• Develop the necessary tools to monitor the service
• Ensure PCI and 3D Secure compliance
• Regular on-call duty at night and on weekends, outside opening hours

Other info

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Hybrid Working Policy
• Gift vouchers on the occasion of Christmas/Easter Holidays
• Private medical services
• 21 vacation days/year
• Referral bonuses for new hires recommended by you
• WFH & Flexible Working Hours
• Full access to the “Learning” platform