Partner Support @The Access Group

PARTNER SUPPORT

We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.


What does Access offer you?

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career.

You will start with 25 days annual leave that increases with your seniority in the company, a private healthcare and life insurance. We pride ourselves on being an organisation that gives back so you'll also have one charity day allocated to support a cause that matters to you. There are plenty of other perks. Apply to find out more.


About you:

You should be focused on delighting customers.

A team player who is excited about working as part of small team within a large organisation.

Someone who takes initiative and gets things done, a true problem solver.

Keen to improve processes that make the lives of our customers and team easier.


Day-to-day, you will:

Onboard new partners and ensure they have the tools and support needed to succeed from day one.

Act as the main point of contact for partners, providing day-to-day support and guidance.

Respond promptly to partner inquiries to help them deliver exceptional service to their customers.

Maintain and regularly update all relevant documentation and collateral to ensure accuracy and consistency.


Your skills and experiences might also include:

Strong organizational skills (organised, detail-oriented, super responsive)

Excellent communication abilities.

A preference for simplicity and clarity in work.

Benefits

• Performance bonus
• Medical insurance
• Extra days off