Seller Support Specialist - Iasi

Scurta descriere a companiei

Life with us? It's more than just a paycheck. It's a fun-filled, future-building, community-connected, find-your-people lifestyle. We want everyone to have every opportunity to be the best version of themselves. And we offer everyone that opportunity.

Cerinte

What You’ll Need:
Romanian native language level & English medium level
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills and attention to detail.
A customer-first mindset with a proactive attitude.

Responsabilitati

Your Responsibilities:
Assist new sellers in setting up their accounts and listing products.
Provide step-by-step guidance on using platform tools.
Answer seller inquiries and troubleshoot any technical or operational issues.
Ensure sellers have a positive experience and feel supported throughout onboarding.
Collect feedback to improve the onboarding process.
Educate sellers on best practices to grow their business.
Identify and report recurring issues to improve the overall seller experience.

Alte informatii

Experience the power of a game-changing career
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Career growth and personal development
We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned

We’re looking for a Seller Support Specialist to help new sellers get started on our e-commerce platform. You’ll play a key role in making their onboarding experience smooth and hassle-free by guiding them through setup, answering their questions, and ensuring they understand how to use our tools effectively.

What You’ll Get:
On-site paid training to set you up for success
Full time role, undetermined contract
Monday – Friday schedule, shifts between 9 AM – 7 PM
Monthly bonus based on performance
Flexible working model after probation period, depending on performance (work from home)


Concentrix is an equal opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.


Eligibility to work
In accordance with Romania’s law, only applicants who are legally authorized to work in Romania will be considered for this position.

Beneficii

• Bonus de performanta
• Prime ocazii speciale (ex: Paste, Craciun, 8 mar etc)
• Abonament medical
• Asigurare medicala
• Training-uri
• Cursuri
• Abonament Bookster
• Petreceri/evenimente companie
• Tichete de masa
• Tichete de vacanta
• Tichete culturale