Job-uri similare care te-ar putea interesa:

Customer Service – Senior Process Associate – German – On Site Bucharest

Aplica fara CV
BUCURESTI,

ML Data Associate with German, Alexa Shopping

BUCURESTI,

Land Operational Associate

Hybrid

Vezi job-uri similare ( 24 )

Invoice & Billing Associate

This job is no longer active!

View all job-urile DB Schenker GBS Bucharest active.


View all job-urile Invoice & Billing Associate active on Hipo.ro

View all job-urile in Customer Support - Client Service active on Hipo.ro

Employer: DB Schenker GBS Bucharest
Domain:
  • Customer Support - Client Service
  • Job type:: full-time
    Job level: 1 - 5 ani experienta
    Location:
  • BUCURESTI
  • Updated at: 24-05-2025
    Remote work: Hybrid

    Your aspirations are our priority.  

    Embark on a fulfilling career journey with DB Schenker GBS Bucharest today!  

    As part of the DB Schenker global logistics network, our service center in Bucharest plays a pivotal role in connecting the world. With services covering Finance and Accounting, Air and Ocean, and Business Support, we offer a diverse array of opportunities tailored to your unique talents and ambitions. But what truly sets us apart is our commitment to fostering a culture of growth and development.   

    At DB Schenker GBS Bucharest, your success is what matters to us.

    Responsibilities:

    • Achieves individual and team objectives set by SLA (Service Contracts) and KPI (Key Performance Indicators).
    • Applies the process and procedures according to business needs for all departments in scope.
    • Create and distribute sales invoice.
    • Receive and register purchase invoice.
    • Ensure that purchase invoices and sales invoices are correct and according to valid rates through the Transport Management System.
    • Report and follow up on deviations between expected and actual costs with Control Tower.
    • Initiate corrective action and inform Control Tower to take care of corrective actions in case of deviations in invoices.
    • Register, control and account-code supplier invoice information in adherence with internal policies.
    • Ensure and control carrier/vendor payments on time- responsible for preparing accurate invoice payments before payment release.
    • Invoice the customer for services rendered.
    • Review and correct invoices to customers where needed based on input from Control Tower.
    • Supports Control Tower to validate invoice discrepancies with customer.
    • Monitories the invoicing and the timely collection of payments.
    • Preparing monthly feedback reports on payment collections.
    • Keeping records of invoices, deposits, and all correspondence regarding payment collection.
    • Effective collaboration with business partners, actively engaging and participating in business review meetings (SLAs and KPIs).
    • Support on the analysis and intervention plans for addressing the deviation of business results from the KPIs.
    • Close collaboration with the Team Manager and applies promptly updates related to the delivery of the daily tasks/ work process.
    • Respects the performance, quality, and timeliness criteria, continuously striving for quality and service improvement.
    • Handles other projects related tasks and responsibilities as requested by the business needs, under the coordination of the Team Leader.
    • Responsible for identifying functional training and development needs within the department.
    • Carry out assessments of the skill levels, knowledge, and training needs of the employees in their respective department.
    • Responsible for optimizing and coordinating an effective onboarding functional training program inside her / his department. Responsible for knowledge management within the team.
    • Responsible for supporting the DTP creation and maintenance and documenting internal controls in support of auditing team, in partnership with the Team manager.
    • Contributing to continuous improvement initiatives to optimize service quality.
    • On a need basis, able to provide back-up for all in-scope activities, including selected Team manager tasks

    Qualifications:

    • Work experience in Shared Service industry, passion for service excellence and a commitment to be the best through attentiveness and responsiveness to the needs of our internal customers.
    • 3 years' experience in accounting processing activity and/or controlling is a plus.
    • Flexibility to react quickly and effectively on changing requirements and opportunities.
    • Strong MS Office skills especially Excel and PowerPoint, Navision as a plus.
    • Excellent time management and tasks' organizing abilities.
    • Excellent communication skills (written and verbal), on direct and/or virtual collaboration with team members or business partners.
    • Fluent spoken and written English.
    • Other foreign language - at least B1 level, speaking and writing (only if required by the country/ business partner of the process).
    • An eye for detail along with excellent analytical skills.
    • Ability to work effectively in a customer/ service driven environment, both individually and as a team player.
    • Initiative spirit for continuous improvement of the processes, quality and efficiency.
    • Internal motivation, enthusiasm, attention to detail, focus on delivering results.
    • Good understanding of training and knowledge management processes, principles and practices.

    Join us and discover what matters to you:

    Attractive Compensation Package:

    • Annual performance-based bonus
    • Meal tickets, Cultural vouchers
    • Rewards & Recognition Program, Referral and Relocation bonuses
    • Christmas and Easter bonuses
    • Recognition of colleague improvement ideas (Ideas4SGBS)

    Health & Well-being:

    • Hybrid or remote work options (location-dependent)
    • Private medical subscription with family discounts (children, spouse/ life partner)
    • 4 short days per year (Leave Office Very Early)
    • Birthday day off
    • Extra vacation days based on seniority
    • Discounts on products/services (WorldClass Gym, 7Card, Therme, Samsung, etc)
    • Volunteering opportunities within the organization

    Personal & Professional Development:

    • Mentoring program with access to Schenker Worldwide network
    • E-Learning platform for continuous learning
    • Promote-from-within career growth culture, giving our colleagues the opportunity to grow their career.