Customer Support Agent with Italian & English (Remote)

Join our Customer Support Team and work in a fun, energeticplace where you make a difference every day!


We’re looking for enthusiastic, customer-oriented professionals who:


✅ Are fluent in both Italian and English, spoken and written
✅ Are available to work full-time shifts between 10:00 – 00:00, Monday to Sunday (5 days/week)
✅ Can work remotely from any location in Romania
✅ Possess strong problem-solving skills, clear communication, and genuine empathy
✅ Adapt quickly in dynamic environments and enjoy working with technology
✅ Are skilled in time management and eager to exceed expectations
✅ Thrive in a collaborative team and are committed to delivering exceptional customer experiences

As a Customer Support Agent you will:

✨ Gain in-depth skills in communication, troubleshooting, and cultural awareness
✨ Act as a representative for one of the most well-known global brands
✨ Provide thoughtful, effective support and solutions to real customers
✨ Contribute to a supportive, high-energy workplace that recognizes your impact


What’s in It for You?


We offer an amazing compensation and benefits package to help you grow and thrive:  

💰 Competitive salary + performance & tenure-based bonuses
🍽️ Meal tickets every month
🏋️‍♂️ Free access to our modern, fully equipped gym in Bucharest
 🏥 Private medical subscription + extra health perks (discounts on dental & optical care)
🎟️ Gym subscription reimbursement after the trial period
📚 Free Bookster virtual library subscription
🧘 Dedicated psychologist available for free sessions (online or face-to-face)
💳 Exclusive discounts on telecom, banking, tech, home appliances, wellness, travel & more
🌍 Multilingual exposure – improve your spoken & written language skills
🌟 Paid training & international career growth opportunities
🤝 CSR projects – make a difference by joining our corporate social responsibility initiatives  

Benefits

• Performance bonus
• Medical subscription
• Courses
• Extra days off
• Flexible work schedule
• Teambuildings / trips
• Parties / company events
• Fun / Relax Area
• Meal vouchers