Store Manager - Cluj Napoca

Scurta descriere a companiei

Effective HR este o firma de recrutare si consultanta in domeniul resurselor umane.

Venim cu o experiență de peste 20 ani în resurse umane în companii de toate mărimile, atât ca angajați cât și ca consultanți externi, iar dezvoltarea continuă este permanent pe lista noastră de priorități.

𝐂𝐞 𝐟𝐚𝐜𝐞𝐦?

🔴 Recrutare și selecție
🔴 Managementul resurselor umane
🔴 Consultanță strategică în HR
🔴 Proiecte de dezvoltare a organizației
🔴 Servicii de optimizare CV si profil Linkedin, coaching de cariera

Cerinte

Qualifications
• 2+ years of retail management experience
• Strong sales and performance record
• Excellent organizational and leadership skills
• Knowledge of merchandising and store systems
• Fluent communication and conflict-resolution skills
• Availability for weekend and holiday shifts
• Based in Cluj (onsite role only)

Responsabilitati

Key Responsibilities

Team Management
• Schedule shifts and assign daily tasks
• Recruit, train, and coach staff
• Monitor attendance and manage conflicts

Sales & Customer Service
• Meet or exceed sales targets
• Implement promotions and upselling strategies
• Deliver outstanding customer service

Inventory Control
• Receive and verify stock
• Conduct cycle counts and full inventories
• Prevent shrinkage and manage transfers

Cash & Financial Oversight
• Supervise cash register operations
• Control store expenses
• Ensure compliance with financial procedures

Visual Merchandising
• Maintain planograms and in-store displays
• Train team on merchandising standards

Store Compliance & Maintenance
• Maintain cleanliness and organization
• Ensure safety and regulatory compliance

Customer Experience
• Resolve customer escalations
• Uphold brand service standards
• Reporting & Admin
• Submit daily sales, inventory, and staffing reports
• Maintain accurate employee records

Alte informatii

Scheduling & Shift Coverage
• Store hours: 10:00 – 22:00 (AM, Mid, PM shifts)
• Workdays: 5 days/week
• Weekend rotation (monthly):
• 1 full weekend off
• 1 Saturday shift
• 1 Sunday shift
• (5-week months: 2 full weekends on, 1 off)

Compensation & Benefits
• Salary: RON 5,000–7,000/month (net)
• Performance Bonus: Monthly sales commission
• Meal Tickets: 25 lei/day
• Medical Coverage: Private subscription
• Clothing Allowance: RON 2,500–2,750 per season
• Business Travel: Company-arranged car (as needed)

Salariu

5000 - 7000RON

Beneficii

• Bonus de performanta
• Asigurare medicala
• Training-uri
• Masina de serviciu
• Tichete de masa