D365 Dynamics Finance Operations Support Engineer - Remote

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Ca angajat CGS România vei beneficia de un program de lucru flexibil, în funcție de nevoile tale, cât și vei participa la sesiuni de formare și training-uri intensive pentru a îți îmbunătăți cunoștințele și pentru a putea să îți îndeplinești cu brio atribuțiile. Te vei alătura unei echipe entuziaste și dinamice ce te va ajuta la dezvoltarea unei cariere de succes, într-un mediu fun și interactiv, înconjurat de prieteni.

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Cerinte

-2+ years experience with Microsoft Dynamics Finance & Operations, Supply Chain Management
-Proven experience as a Dynamics 365 support resource or in a similar technical support role.
-Proficiency in diagnosing and resolving technical issues related to Dynamics 365.
-Experience in configuring and customizing Dynamics 365 to meet business requirements.
-Self-starter with high motivation and passion to thrive and adapt in an ever-changing, fast-paced environment.
-Customer-oriented, ability to self-manage and take ownership.

Responsabilitati

-Technical Support: provide technical assistance to users, troubleshoot issues, and resolve system- & user related problems.
-System Configuration: configure and customize the D365 F&O system to meet business requirements, including developing and maintaining forms, reports, and workflow
-User Access management: Assigning and managing licenses, creating users and assigning permissions
-User Training: Train end-users on how to effectively use the system and provide ongoing support to ensure they can utilize its features efficiently.
-Documentation: Maintain comprehensive documentation of system configurations, changes, and procedures.
-Collaboration: Work closely with stakeholders to understand business processes. Collects necessary information before forwarding it to 3rd level support or external partners
-Performance Monitoring: Monitor system performance and make necessary adjustments to improve efficiency and reliability.