IT Strategic Support Senior Analyst

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For more than 125 years, Goodyear has developed the technologies and solutions to give people the confidence to go further and faster. It’s Goodyear’s spirit of innovation that keeps vehicles on roads of every surface, around racetracks, in the air and even on the moon.

Goodyear is committed to attracting, developing and retaining associates through integrated processes and programs designed to create an inclusive culture.

Cerinte

Job Requirements 

•    Bachelor's Degree in MIS, Computer Science, Engineering, Technology, or related discipline
•    Minimum of 2-3 years of relevant work experience in SAP TM / LE-Transportation 
•    This role will be fully dedicated on monitoring and supervising SAP TM but will have the opportunity to learn other modules as long as the bandwidth allows
•    Ability to understand the business needs and deliver prompt, efficient, quality service to the business; works to anticipate, identify and meet end-user needs; drives outward results and ensures high-quality standards are met
•    Strong verbal and written communication with a strong command of spoken and written English
•    Strong analytical and problem-solving skills; takes on responsible roles and accountability for outcomes.
•    Amenable to work on mid-shift or night-shift or to work flexible working hours as needed 
•    Willing to be on-call (weekday & weekend)

Responsabilitati

Job Responsibilities:

•  Provide level II incident resolution following the documentations available
•  Accountable for ensuring failed jobs are recovered related to SAP TM / LE-Transportation (firefighting) 
•  Must create new documentations for new issues
•  Must collaborate with different SAP workstreams to Identify and implement permanent solutions for recurring issues
•  Create Autosys job scheduling requests fore SAP TM / LE-Transportation
•  Monitor and troubleshoot frequent job failures especially for high-impact jobs, escalating issues as needed for timely resolution.
•  Collaborate with workstream leads to gather and document requirements for Continuous Improvement. 
•  Follow established procedures to execute and monitor scheduled jobs, ensuring adherence to timelines.
•  Maintain documentation for Autosys job flows, dependencies, and operational procedures.

Alte informatii

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, ethnicity, citizenship, or any other characteristic protected by law.

Goodyear is one of the world’s largest tire companies. It employs about 74,000 people and manufactures its products in 57 facilities in 23 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry.