Office Admin (BPO / Call Center)

Employer: IGT Solutions
Domain:
  • Customer Support - Client Service
  • Administrative Assistance
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 17.02.2025
    Remote work: On-site

    Short company description

    IGT Solutions is a next-gen customer experience (CX) company, defining and delivering AI-led transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries.

    Established in 1998, with a 100% focus on customer experience, IGT employs more than 25,000 customer experience and technology specialists providing services to 85 marquee customers globally. IGT’s global footprint consists of 30 delivery centers in China, Colombia, Egypt, India, Indonesia, Malaysia, Philippines, Romania, South Africa, Spain, UAE, the US, and Vietnam.

    We provide digital contact center services, travel technology and innovative digital services and solutions for 100+ travel processes including Reservations and Sales, Customer Service, IROPS Management, Baggage Helpdesk, Crew Helpdesk, Chatbots, Robotic Process Automation, Travel Analytics and Social Media Services.

    Requirements

    Knowledge, Skills, Abilities

    • Fluent in Romanian and English language (C1 level speaking and writing);

    • University graduate;

    • Previous experience in an office administrator, office assistant or another relevant position;

    • Excellent time management and organizational skills;

    • This role requires working from the office.

    Responsibilities

    As Office Administrator, you will be the person who contributes to the smooth running of the company's business by carrying out activities aimed at:

    • administration of the office space;

    • equipment, appliances and furniture maintenance;

    • the supply of office equipment and other consumables necessary for the company's activity;

    • managing the company's car park;

    • obtaining operating authorizations, if necessary (PSI, PM, ENVIRONMENT);

    • company correspondence and courier services;

    • ensuring the administrative support for the smooth development of the activity of the other departments;

    • organizing the exercise for emergency situations - if necessary;

    • recording of individual activities made available by the company, in view of the performance management process.

    Other info

    We Offer

    • Competitive salary package and benefits;

    • Friendly work atmosphere.

    Monthly salary offered

    5000 RON

    Benefits

    • Medical subscription
    • Laptop
    • Mobile phone
    • Parking space
    • Meal vouchers

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