Customer Care Engineer with French

Angajator: SalesConsulting
Domeniu:
  • Customer support - Client service
  • Inginerie
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • Cluj Napoca
  • Actualizat la: 14.12.2024
    Remote work: On-site
       

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    Completarea formularului de cont nou pe hipo.ro dureaza doar 2 minute sau puteti importa datele din Linkedin sau Facebook pentru a rezolva si mai rapid.

    Scurta descriere a companiei

    Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

    Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
    We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
    - AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
    - OUTSOURCING (BPO/SSC/CC)
    - IT & C (C++, C#, .NET, Java, Linux etc)
    - FMCG (sales & purchasing positions; all levels)
    - PHARMA (all levels)

    Cerinte

    REQUIRED QUALIFICATIONS AND EXPERIENCE
    - University degree in Engineering (Process Engineering);
    - 1-3 years experience in a similar position or in a commercial environment (technical support, quotations, technical sales);
    - Languages: French & English - advanced level;
    - PC skills: MS Office, Internet.

    CORE COMPETENCIES
    - Customer Focus
    - Action Oriented
    - Interpersonal Savvy
    - Peer Relationships
    - Attention to Details
    - Integrity and Trust
    - Drive Results

    Responsabilitati

    SPECIFIC JOB RESPONSIBILITIES
    - Review the Request for Quote (RFQ) received from locations across Europe.
    - Identify customer needs understand basic technical requirements, liaise with customers, sales teams and factories (as needed) and determine the corresponding product to be offered
    - Configure the products to validate the model number, confirm price and lead time
    - Create a quote in Oracle, and submit the proposal to customers on time, technically and commercially accurate
    - Verify that purchase orders are in accordance with the offered technical proposal and commercial terms. Help resolve any technical-related issues that may occur with the customer
    - Assist other departments in solving low technical complexity-related issues on existing quotes and associated orders
    - Specify a delivery time for the selected products.
    - Act as a liaison between sales offices – factories – customers.
    - Provide general support for sales offices.
    - Develop and maintain a sound knowledge of products and applications.
    - Draw-up specific activity reports.
    - Occasionally engage with customers communicating in a professional manner with the highest standards

    Beneficii

    • Bonus de performanta
    • Al 13-lea salariu
    • Prime ocazii speciale (ex: Paste, Craciun, 8 mar etc)
    • Asigurare medicala
    • Training-uri
    • Abonament Bookster
    • Decontarea transportului
    • Program de lucru flexibil
    • Petreceri/evenimente companie
    • Laptop
    • Tichete de masa

       

    Puteti aplica la acest anunt doar prin crearea unui cont pe hipo.ro, fara sa va creati si un CV.

    Completarea formularului de cont nou pe hipo.ro dureaza doar 2 minute sau puteti importa datele din Linkedin sau Facebook pentru a rezolva si mai rapid.

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