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Angajator: SalesConsulting
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • Cluj Napoca
  • Actualizat la: 04.02.2025
    Remote work: On-site

    Scurta descriere a companiei

    Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

    Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
    We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
    - AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
    - OUTSOURCING (BPO/SSC/CC)
    - IT & C (C++, C#, .NET, Java, Linux etc)
    - FMCG (sales & purchasing positions; all levels)
    - PHARMA (all levels)

    Cerinte

    Requirements:

    -Excellent written and verbal communication skills in Italian
    -Good English+Romanian skills
    -Good MS Office skills
    -High motivation and enthusiastic approach
    -Self-organized

    Responsabilitati

    Responsibilities:

    -Communication via emails, tickets, and chat with existing customers in order to solve their issues related to the products
    -Giving information about the client to existing customers and prospects via email, handling tickets, and chat if available for specific LOB and handling the inquiries in a case-closing manner
    -Secure and deepen client retention, contribute to excellent customer support and recognize/promote suitable products and services
    -Secure that all complaints are being recognized, recorded confirmed, and solved effectively
    -A responsible and reliable attitude to ensure that the daily adherence plan is being observed
    -Secure that all customer contacts are being handled in an efficient and effective way
    -Supply high-quality service through adherence to given processes and procedures

    Beneficii

    • Bonus de performanta
    • Bonus la angajare
    • Abonament medical
    • Tichete de masa