Admin & Support Officer
Employer: | Allianz Trade |
Domain: |
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Job type: | full-time |
Job level: | 1 - 5 years of experience |
Location: |
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Updated at: | 10.12.2024 |
Remote work: | Hybrid |
You can apply to this ad only with your hipo.ro account, without creating a CV.
Completing the web form for a new account on hipo.ro takes 2 minutes or you can go even faster by importing your data from Facebook or Linkedin.At Allianz Trade we are committed to support our employees in every step of their professional journey, provide tailor-made development programs and open gateways to international opportunities. We encourage them to take ownership and accountability, and to dare to make a difference!
Key requirements/ What you do:
- Creating and updating C&C files and assigning them to the C&C user
- Closing of C&C files when requested
- Communicating (written) towards PH - Broker/Debtor
- Chasing documents and information missing per mail & transferring the gathered information to the relevant stakeholders
- Executing payment management tasks including the recording of received payments, informing collections, allocating recoveries to claim files, informing relevant stakeholders about payment, answering PH questions, etc
- Creates reports
- Executing Collections fees management tasks including invoicing collection costs to SU's, Calculating success fee for PH and recharging and invoicing legal fees to PH
- Taking care of correct data entry and maintaining data quality
- Escalation to local teams and including account manager in case of unresponsive customers (chasing)
- Particpating to test campaigns (corrected defect, RFC)
Key requirements/ What you bring:
Functional knowledge:
- Good understanding of Claims and Collections processes and KPI, reporting and systems is an adavntage
- Working knowledge of English language (good level)
- Good user of MS Office package, especially Excel (intermediate level)
- 6 months to 1 year experience is customer service or secretarial activities would be an advantage
- Result orientated and able to work towards zero defaulted tasks
- Team player
- Customer focused
- Flexibility and critical thinking
- Abilty to manage own space and time and to work in a fast-paced environment
- Good problem solving skills
What we offer:
- Dynamic and multinational working environment.
- Opportunity to learn and grow- on the job as well as language or professional training.
- Open company culture, flexible working hours / possibility of working from home.
- A wide range of employee benefits - meal vouchers, gift vouchers, performance bonus, public transportation allowance, extra personal days, premium health insurance, fruit day, discounts on Allianz products, etc.
- Full time permanent contract.
- Modern and accessible offices.
You can apply to this ad only with your hipo.ro account, without creating a CV.
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