Credit Back Office Officer

What you do

• Uploading of limit for PHs and for prospects on IRP
• Cancellation of limits for PHs following buyer review feedback
• Reduction of limits for PHs following buyer review feedback
• Confirmation of limits for PHs following buyer review feedback
• Transfering limits from different contract following PHs, tied agencies, brokers queries.
• Preliminary transfer of limits management following financial clients queries.
• Monitor and management of Information providers flows ensuring full correctness and compliance with internal and group procedures
• Management of No core countries foreign providers information flow with update of IRP and proper process control 
• Management of GTS ticketing both internal ticketing and with external clients
• Chasing documents and information missing per mail & transferring the gathered information to the relevant stakeholders
• Taking care of correct data entry and maintaining data quality
• Escalation to local teams and including account manager in case of unresponsive customers (chasing)
• Participating to test campaigns (corrected defect, RFC)
• Logging non-payment incidents in the systems

• Student or bachelor degree in Administration, Finance / Accounting, Law or Insurance is preferable

• Good understanding of RUW and CA processes and KPI, reporting and systems is an adavntage
• Working knowledge of English language (good level)
• Good user of MS Office package, especially Excel (intermediate level)
• We are seeking innovative thinkers with a strong understanding of artificial intelligence and its applications to join our dynamic team.

• 6 months to 1 year experience is customer service or secretarial activities would be an advantage
• Interpersonal skills
• Result orientated and able to work towards zero defaulted tasks
• Team player
• Customer focused
• Flexibility and critical thinking
• Ability to manage own space and time and to work in a fast-paced environment
• Good problem solving skills

• Dynamic and multinational working environment.
• Opportunity to learn and grow- on the job as well as language or professional training.
• Open company culture, flexible working hours / possibility of working from home.
• A wide range of employee benefits - meal vouchers, gift vouchers, performance bonus, public transportation allowance, extra personal days, premium health insurance, fruit day, discounts on Allianz products, etc.
• Full time permanent contract.
• Modern and accessible offices.