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Technical Authority Expert
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Employer: | Ericsson Romania |
Domain: |
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Job type: | full-time |
Job level: | 1 - 5 years of experience |
Location: |
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Updated at: | 16.10.2024 |
Remote work: | Hybrid |
Short company description
At Ericsson you’ll have a unique opportunity. The chance to use your skills and imagination to push the boundaries of what’s possible. To create never-seen-before solutions to some of the world’s toughest problems. You’ll be challenged. But you won’t be alone. You’ll be part of a team of like-minded innovators, all driven to go beyond the status quo to build what comes next. At Ericsson you can be an explorer, a change maker and a force for good.
Requirements
- Ericsson Operations Engine - Mode of Operations.
- Overall understanding of Automation.
- Troubleshooting skills.
- Network Performance.
- E2E Customer Experience.
- Network Virtualization.
- Problem management.
- Telecom Domain.
- Ericsson Customer Experience Assurance (CEA) Competence.
- Incident management.
- MS TOP.
- Customer Experience Improvement.
- Service Request Fulfilment (OMS).
- System Administration.
- Data Security.
Responsibilities
- Develop, maintain, and enhance automation-based solutions, conducting in-depth troubleshooting as necessary.
- Drive recovery processes improvement.
- Offer your technical expertise to our domain support and automated operations team.
- Aid our automation and analytics team with your detailed domain knowledge.
- Construct and polish automated Service Delivery methodologies.
- Analyze trends to preemptively identify potential service disruptions, enabling swift restoration and repair.
Benefits
- Performance bonus
- Annual bonus
- Medical subscription
- Life insurance
- Gym membership
- Trainings
- Courses
- Certifications
- Payment / Compensation for extra hours
- Extra days off
- Laptop
- Mobile phone
- Parking space
- Meal vouchers
- Holiday vouchers
- Cultural vouchers
- Gift vouchers
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