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Technical Authority Expert

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Employer: Ericsson Romania
Domain:
  • Engineering
  • Telecommunication
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 16.10.2024
    Remote work: Hybrid

    Short company description

    At Ericsson you’ll have a unique opportunity. The chance to use your skills and imagination to push the boundaries of what’s possible. To create never-seen-before solutions to some of the world’s toughest problems. You’ll be challenged. But you won’t be alone. You’ll be part of a team of like-minded innovators, all driven to go beyond the status quo to build what comes next. At Ericsson you can be an explorer, a change maker and a force for good.

    Requirements

    - Ericsson Operations Engine - Mode of Operations.
    - Overall understanding of Automation.
    - Troubleshooting skills.
    - Network Performance.
    - E2E Customer Experience.
    - Network Virtualization.
    - Problem management.
    - Telecom Domain.
    - Ericsson Customer Experience Assurance (CEA) Competence.
    - Incident management.
    - MS TOP.
    - Customer Experience Improvement.
    - Service Request Fulfilment (OMS).
    - System Administration.
    - Data Security.

    Responsibilities

    - Develop, maintain, and enhance automation-based solutions, conducting in-depth troubleshooting as necessary.
    - Drive recovery processes improvement.
    - Offer your technical expertise to our domain support and automated operations team.
    - Aid our automation and analytics team with your detailed domain knowledge.
    - Construct and polish automated Service Delivery methodologies.
    - Analyze trends to preemptively identify potential service disruptions, enabling swift restoration and repair.

    Benefits

    • Performance bonus
    • Annual bonus
    • Medical subscription
    • Life insurance
    • Gym membership
    • Trainings
    • Courses
    • Certifications
    • Payment / Compensation for extra hours
    • Extra days off
    • Laptop
    • Mobile phone
    • Parking space
    • Meal vouchers
    • Holiday vouchers
    • Cultural vouchers
    • Gift vouchers