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Back office with French & English (Work from home)

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Vezi toate job-urile Back office with French & English (Work from home) active pe Hipo.ro

Vezi toate job-urile in Customer support - Client service active pe Hipo.ro

Angajator: TELUS Digital
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Job la nivel national
    Actualizat la: 16.10.2024
    Remote work: Remote

    *** If you live in any town/city in Romania and you want to work from home and 100%back office activity, ︀︋︇️︄︊︉︋​︂︆︄︄​︁︁︎︌​︈︂︇︍​︈︆︅️︊︄︈︌︊︎︂︎check the conditions below! *** 

    You will be working in a new team serving our global client, a world-leading social media platform that allows users to create and browse videos.

    What we expect:

    • Advanced  level of French(C1) medium (B2), level of English
    • Experience within data annotation/ labeling-related fields will be considered a plus
    • Availability to work remote, full-time, in rotating shifts, 08:00 - 22:00, Monday - Sunday
    • Attention to details, with a focus on accuracy and consistency in content evaluation.
    • Strong time management skills and motivation to exceed expectations
    • Excellent analytical skills with the ability to handle complex and sensitive issues
    • Desire to work in a fast-paced environment
    • Highly developed sense of integrity and commitment to customer satisfaction
    • Strong self-organization, decision making and analytical abilities
    Your daily responsibilities will include:
    • 100% backoffice activity
    • Reviewing videos and judging videos/ accounts in accordance with the ︁︀​︂︃︃​︈︁​︁︉︂client's processes, policies and guidelines
    • Handle and assess sensitive and potentially distressing content with empathy and professionalism
    • Responding to the client's inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals
    • Liaising with the client's internal teams to ensure brand safety, monitoring social media and taking appropriate actions to resolve any situations that may arise during production
    • Provide accuracy reports on a regular basis
    We offer:
    • Work from home, anywhere in Romania
    • Stable job - permanent labor contracts
    • Above average fixed salary, performance bonuses, extra-payment for weekend shifts
    • Monthly meal tickets
    • Free access to our modern and fully-equipped employees' gym space in our offices
    • International career - paid training and international career opportunities
    • Multilingual exposure - improve your spoken and written language skills
    • Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!
    • Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long
    • Private medical insurance coverage
    • Special discounts across variety of Banks, Telecoms, Gym & Fitness centers and more
       
    It’s different here! Check out our Facebook page

    Beneficii

    • Bonus de performanta
    • Abonament medical
    • Cursuri
    • Tichete de masa