Angajăm Client Service Specialist with English

We #changelives! Descoperă oportunități globale cu GI Group Holding, un pionier în servicii HR care valorizează și promovează evoluția carierei tale.

Parte a unei echipe de peste 6700 de specialiști prezenți în 34 de țări, noi ne angajăm să dezvoltăm piața muncii prin soluții inovatoare și personalizate. Alege să lucrezi într-un mediu care apreciază valoarea personală și profesională.

Construiește-ți cariera cu noi! Contactează-ne pentru a explora cum te putem ajuta.

For our customer, a leading global information and communications technology (ICT) solutions provider, we are looking for Client Service Specialist with English.

Requirements:

Candidate must possess at least a Bachelor’s Degree;
Economic education background is an advantage;
+1 year financecustomer service related experienceICT (Information and Communication Technology) field;
Good level оf communication in English;
Excel Medium level;
Basic Financial knowledge.

Respоnsibilitiеs:

Rеsponsible for the anаlysis, cоnfiguratiоn аnd reviеw оf glоbal sеrvice contract infоrmаtion аnd providе cleаn dаtа sources for the compаny's businеss;
Rеsponsible for the acceptancе and review of business data of globаl sеrvice suppliers and effectively support timely payment through timely and accurate processing;
Regularly follow up and manage the acceptance process of service contract, timely close loop problems and improve the handling efficiency;
Conducted compliance and authenticity audit of acceptance data, risk identification and closed-loop control to avoid business risks;
Responsible for the administration process of Service partner, Distributors, Operators, including audition and payment process control for repair;
Daily communication with partners and customer regarding repair fee claims;
Support to Suppliers regarding some Repair billing system and process clarifications.

Benefits:

Attractive salary package;
Meal tickets;
Private health insurance;
Transport accommodation;
Office work schedule: L-V, 09.00 - 18.00;
A great office, a friendly atmosphere and a multinational environm