Developer Support Engineer - Brasov (doar Brasov & imprejurimi)
Angajator: | Computer Generated Solutions Romania |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 1 - 5 ani experienta |
Orase: |
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Actualizat la: | 04.11.2024 |
Remote work: | Hybrid |
Scurta descriere a companiei
Ca angajat CGS România vei beneficia de un program de lucru flexibil, în funcție de nevoile tale, cât și vei participa la sesiuni de formare și training-uri intensive pentru a îți îmbunătăți cunoștințele și pentru a putea să îți îndeplinești cu brio atribuțiile. Te vei alătura unei echipe entuziaste și dinamice ce te va ajuta la dezvoltarea unei cariere de succes, într-un mediu fun și interactiv, înconjurat de prieteni.
#FriendsWorkingTogether
Cerinte
Proficient in at least one programming language, preferably Javascript.
● Strong analytical and problem-solving skills.
● Self-starter — able ︉︂︋︁︈︈︄︇︂︆︄︃︁︁︎︌︈︂︇︍︈︆︅️︊︄︈︌︊︎︂︎to come up to speed on complex, difficult concepts with minimal
assistance.
● Ability to quickly context-switch between multiple complex work streams.
● Instinctive ability to subdivide problems into basic components in order to efficiently
pinpoint the root cause of issues.
● Customer-obsessed attitude — a customer advocate, always going the extra mile.
● Team player with solid communication and presentation skills.
● Proactivity — identify opportunities and take preemptive action against potential
problems.
● Continuous growth — permanently look for areas of improvement, make plans on how to
improve them, and execute those plans.
● Excellent written and verbal communication in English.
Responsabilitati
● Support and maintain customers who have implemented the Customer Identity SaaS
solution, resolving technical and non-technical customer issues in ︁︀︂︃︃︇︁︆︄a timely fashion.
● Operational management of Support tickets.
● Build and maintain excellent relationships with clients and achieve the highest level of
customer satisfaction.
● Work as part of our extended support team, doing whatever it takes to exceed customer
expectations.
● Use your business and technical analysis skills and knowledge of the Development
lifecycle to solve complex issues and promote best practices.
● Collaborate with other departments in the company to achieve customer satisfaction.
Beneficii
- Bonus de performanta
- Abonament medical
- Abonament la sala sport
- Training-uri
- Cursuri
- Certificari/Atestate
- Plata / compensare ore suplimentare
- Program de lucru flexibil
- Teambuilding-uri / excursii
- Petreceri/evenimente companie
- Laptop
- Fun / Relax Area
- Tichete de masa
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