Booking Holdings Romania - Change Manager

Angajator: Booking Holdings
  • Internet - eCommerce
  • IT Hardware
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Actualizat la: 25.07.2024
    Remote work: Hybrid

    Booking Holdings Romania is a Center of Excellence based in Bucharest, Romania and was created to support the increasing business demands of the Booking Holdings Brands. The Center of Excellence provides access to specialized and highly skilled talent, leading industry best practices, and collaboration opportunities across all of our Brands.

    As part of our Booking Holdings Romania team, you will have the opportunity to be a part of the world's leading provider of online travel, with a mission of making it easier for everyone to experience the world through five-primary consumer facing brands:, Priceline, Agoda, KAYAK and OpenTable.

    Role description

    The Organizational Change Management (OCM) Manager will enable stakeholder adoption of a large-scale finance transformation by creating and delivering against organizational change management programs. The OCM Manager will work directly with the business and project team from project initiation through project closure, identifying change impacts, analyzing stakeholders, building a change strategy, and executing and reporting against the plan. The OCM Manager may work on multiple projects simultaneously, either independently or alongside the broader change management team, depending on the project complexity.

    The OCM Manager will support a team, leading performance development activities and providing day-to-day guidance on change initiatives and communications (in coordination with the matrix manager).

    Key Job Responsibilities and Duties

    • Prepares change assessments, completing change impact and stakeholder analysis, that will be used to inform the organizational change management approach for projects.
    • Create organizational change management strategy and supporting plans, presenting the plan to the business and securing approval.
    • Executes change plans, drafting communications, building change networks, establishing resistance plans, issuing change readiness surveys, deploying training or using other change levers as identified in the strategy and plan
    • Tracks and monitors against change management program; builds OCM plans, tracks progress, escalates risks, completes status reporting
    • Builds relationships with project team, business and stakeholders, and providing OCM expertise


    • Provide day-to-day guidance on operational activities, in partnership with matrix manager
    • Lead people development activities, providing performance management support and supporting growth of OCM team

    Role Qualifications and Requirements

    • Bachelor degree
    • 8-12 years relevant job knowledge
    • Organizational Change Management skills: Must have demonstrated experience leading change initiatives from assessment through implementation and go-live and monitoring
    • Training experience, ability to create training material as required, manage TTT programs, and oversee training logistics.
    • Project management skills, must be able to create OCM plans, track to progress, and provide status updates and reports
    • Self-Motivated and Resourceful: takes initiatives on projects, must be comfortable working with clients directly
    • Collaborative: ability to work across teams, departments, brands, and global locations
    • Preferably OCM Certified (e.g., Prosci)
    • Resourceful, with strong collaboration skills
    • Demonstrated ability to lead a team, providing operational guidance on day-to-day activities and overseeing the performance management of the COE OCM team
    • Serve as the OCM Manager within the COE office, partnership with other leaders in the COE, building cross-team connections and supporting integration and understanding of the OCM team

    Benefits & Perks

    • Contributing to a high scale, complex, world renowned product and seeing real-time impact of your work on millions of travelers worldwide
    • Working in a fast-paced and performance driven culture
    • Technical, behavioral and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences and active community participation
    • Competitive compensation and benefits package
    • Vast amounts of data to validate your ideas and the opportunity to experiment with real users

    Booking Holdings is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

    Pre-Employment Screening:

    If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

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