Customer Support agent ITALIAN SPEAKERS - ON SITE - CLUJ

Angajator: Teleperformance Romania
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • Cluj Napoca
  • Actualizat la: 21.07.2024
    Remote work: On-site
    Scurta descriere a companiei

    Teleperformance,is the global leader in outsourced omnichannel customer experience management, and serves as a strategic partner to the world’s largest companies in a wide variety of industries. Its customer care, technical support, customer acquisition, consulting & analytics, digital integrated business service solutions and other high-value specialized services ensure consistently positive customer interactions that are reliable, flexible, and intelligent.

    We have 420,000 interaction experts across nearly 87 countries, speaking 265 languages and dialects to better serve our partners and their clients.

    Teleperformance Romania is a subsidiary of Teleperformance Group, the world leader in outsourced omnichannel customer experience management, starting its activity in 2004. We operate now with more than 1,700 employees providing quality services to first-line players both on the local market and on the international market (banks, insurance companies, telecommunication operators, gaming, tourism and others).

    Since June 2021, Teleperformance Romania is certified as being a Great Place to Work. This distinction reflects the synergy that TP employees have with the company, so this achievement is for everyone in the TPRO TEAM. 

    Cerinte

    We’re hiring!

    Italian Speakers

    Work at the office in Cluj

    Customer Support Specialist

    Do you speak and write Italian like a pro, and have a basic level of English (A2-B1)? We want you on our team! Become a Customer Support Specialist at Teleperformance Romania and dive into the world of services.

    If you thrive in the digital realm and have a knack for communication, we're interested. Call center or customer support experience is a bonus!

    Apply now!

    Responsabilitati

    What we expect from you:

    · Providing exceptional customer service for customers by phone and chat;

    · Provide an optimum level of service with the aim of achieving the best resolution for the customer;

    · Learning new things every day and finding creative ways to solve problems;

    What to expect from us:

    · Super-fast recruitment process - 100% online;

    · Meal vouchers - 25 lei per day, 525 lei per month;

    · Paid training period;

    · Bookster - free subscription - delivered at the office;

    · Referral bonuses - 500 euro gross;

    · Professional development opportunities;

    · Medical subscription to Regina Maria;

    · Super friendly, welcoming work environment;

    · Work at our premium office building - Garii Street 21, D1 Building;

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